Senior Manager, Learning and Development Technical Lead

Technical Delivery & Solution Development

• Partner closely with the Learning and Development Product Owner to design solutions that solve business problems, providing technical insight on what the technology can and cannot do, effort levels, and tradeoffs.
• Collaborate with the Learning and Development Technical Suite Lead and Architects to translate product roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks.
• Convert complex business requirements into clear technical specifications and executable technical work tasks.
• Lead the technical team and drive work plans, building, configuration, and integration of software aligned to business needs and technology standards, including:
• Enterprise Learning Platform (LMS & e-learning), delivering scalable onboarding, role-based curricula, and LMS governance to support global capability adoption across Sales, Marketing, and CXO teams.
• CRM & Digital Tool Enablement Solutions, providing training and enablement for CRM, omnichannel, data, and AI tools to drive adoption of new ways of working across the enterprise.
• Guide development teams on designing and evolving scalable learning and enablement platforms, including LMS, e-learning operations, and onboarding solutions aligned to L&D product goals.
• Establish and reinforce development standards for L&D products, including modular learning content architecture, asset reuse, and LMS-governed workflows.
• Provide hands-on technical guidance to development teams building and enhancing enterprise learning platforms, including LMS, e-learning operations, and enablement solutions supporting global onboarding and capability development.

Cross-Functional Technical Leadership

• Partner with business, IT security, and vendor teams to ensure the Learning and Development team technical solutions adhere to organizational standards, security policies, and regulatory requirements.
• Organize and direct vendor partners to execute technical work, ensuring alignment with product priorities, delivery timelines, and enterprise standards.
• Partner with the Technical Suite Lead, Learning and Development, to escalate and resolve complex technical challenges that span across product teams or suites.
• Mentor and guide software engineers and developers, elevating the team's overall technical capability.
• Lead cross-team problem solving and resolution of technical challenges within the product pod.