Senior Manager, Training and Development

Responsibilities

• Training Strategy & Execution
• Develop and execute a comprehensive learning strategy aligned with Biologics business objectives and brand priorities, including Ilumya
• Lead end-to-end training strategy for pre-launch, launch, and post-launch phases
• Translate strategic imperatives into structured training plans that drive field readiness and performance
• Lead training delivery for national meetings, POAs, and key commercial initiatives
• Ensure consistency and scalability of training programs through standardized frameworks and best practices
• Curriculum Development
• Create and maintain comprehensive curriculum maps across onboarding, launch readiness, and ongoing development
• Design, develop, and maintain blended learning solutions including instructor-led, virtual, and digital learning formats
• Create and maintain training materials across disease state, product knowledge (including Ilumya), market access, and selling skills
• Ensure all training materials are aligned with Medical, Legal, and Regulatory (MLR) requirements
• Launch Excellence & Field Readiness
• Lead all training components associated with product launch, ensuring field teams are fully prepared for execution
• Develop and implement certification programs, assessments, and readiness benchmarks
• Support training for complex disease states and biologic therapies, including mechanism of action, clinical data, and competitive positioning for Ilumya
• Partner with field leadership to embed coaching tools and reinforce training application in the field
• Cross-Functional Collaboration
• Serve as primary training partner to Marketing, Sales Leadership, Market Access, Medical Affairs, Compliance, and Sales Operations
• Lead cross-functional alignment to ensure training reflects brand strategy and customer engagement objectives
• Partner closely with Sales Operations to ensure alignment on tools, platforms, and reporting, and provide training support to enable effective field utilization
• Collaborate with internal stakeholders to ensure integration of reimbursement, payer, and access dynamics into training
• Represent Biologics training in enterprise learning initiatives and cross-functional forums
• Project & Operational Management
• Lead multiple training initiatives simultaneously, ensuring delivery within scope, timeline, and budget
• Manage external vendors and training partners to deliver high-quality, compliant learning solutions
• Develop and maintain training plans that outline objectives, strategies, and execution milestones
• Establish and monitor key performance indicators to assess training effectiveness and identify opportunities for improvement

Biologics-Specific Responsibilities

• Maintain deep understanding of biologic therapies and specialty markets, including immunology and dermatology
• Incorporate payer, reimbursement, and specialty pharmacy dynamics into training programs
• Ensure training reflects evolving clinical data, treatment paradigms, and competitive landscape for Ilumya
• Support field teams in navigating complex customer environments

Technology, Tools & Platforms

• Utilize LMS, CRM platforms (e.g., Veeva), and digital tools to support training delivery and tracking
• Leverage data and analytics to measure training effectiveness and inform continuous improvement
• Stay abreast of emerging technologies, including AI-driven learning and field enablement tools, and incorporate them into training strategies where appropriate
• Incorporate innovative learning approaches including digital reinforcement and microlearning
• Partner with Sales Operations to support training on systems, tools, and platforms to ensure effective field adoption and utilization

Leadership & Influence

• Demonstrate ability to influence without direct authority
• Provide subject matter expertise in instructional design and facilitation
• Foster a culture of accountability and continuous improvement