Senior Manager, Technical Content Marketing

About the role

The Senior Manager, Technical Content Marketing at Airwallex will develop and implement a comprehensive content strategy that aligns with the product roadmap and business goals. They will lead the creation of product content across various formats to support product launches, updates, and marketing campaigns. This role is based in San Francisco, CA.

Responsibilities

• Develop and implement a comprehensive content strategy that aligns with our product roadmap and business goals.
• Led the creation of product content across various formats (blogs, product guides, videos, case studies, webinars, AMAs) to support product launches, updates, and marketing campaigns.
• Work closely with Product Managers and Product Marketing Managers to translate complex product features into compelling, easy-to-understand content.
• Collaborate with the internal design team to ensure content is visually engaging and adheres to our brand guidelines.
• Manage relationships with external design and content agencies, ensuring timely delivery of high-quality content.
• Measure and analyze content performance, making data-driven decisions to improve engagement and reach.
• Stay abreast of industry trends and competitive landscape to ensure our content remains relevant and impactful.

Who You Are

• Minimum Qualifications: 5 years of experience in content creation, marketing, or a related field, with a strong preference for experience in the fintech or technology sector.
• Proven experience creating highly technical product content in close partnership with Product, Engineering, and Solutions teams, with the ability to translate complex features, APIs, workflows, and technical concepts into clear, compelling content for both technical and business audiences.
• Exceptional writing and editing skills, with the ability to convey complex information in a clear and engaging manner.
• Strong project management skills, with experience leading cross-functional teams and managing external agencies.
• A keen eye for design and a deep understanding of how to use visuals to enhance storytelling.
• Ability to work in a fast-paced environment, managing multiple projects simultaneously without compromising quality.
• Excellent analytical skills, with experience using data to inform content strategy and decisions.