Senior Manager, Supply Chain Management

Position Summary

Manages end-to-end supply chain processes and ensures merchandise flow through the distribution network and fulfillment centers by directing resolutions and responding to escalations of daily issues; analyzes data from multiple stakeholders to streamline and improve network efficiencies; provides data for the supplier compliance process flow; researches and analyzes root cause of daily and escalated exceptions concerning shipping, receiving, inventory, and return related issues; conducts performance reviews of merchandising department, distribution centers, and suppliers.

Responsibilities

• Serves as the main point of contact for external partners, communicating expectations and agreements; consolidates and communicates relevant findings and information to external stakeholders; leads audit processes to ensure external partners comply with company standards and agreements; utilizes quarterly scorecards to measure and correct performance; assists senior leadership with the selection of service providers.
• Improves supply chain execution by approving a flow path channel from supplier to store to best fit sales, in-stock, and profit metrics; collaborates between supply chain stakeholders to ensure sales, in-stock, inventory, profitability, and strategy goals are achieved; tracks the movement and arrival of goods across the supply chain; presents recommendations to address conflicting goals; identifies order exceptions, disruptions, and supply chain constraints that will impact supply chain execution; develops and coordinates a resolution.
• Drives field-level direction and provides guidance for the execution of operations by supervising the liaison for the field; communicating operational expectations to suppliers and transporters; addressing performance related issues with stakeholders.
• Directs supply chain flow process improvement efforts by contributing to the design, development, and delivery of new ways of working between supply chain stakeholders; prioritizes product flow plan objectives; ensures flow plans are achievable; manages the correction of errors processes and feedback loops; identifies areas of opportunity to improve service levels; supports the use of end-to-end costing methodology and lean concepts; provides cost recommendations to reduce process waste, and provide opportunities for cost reductions and process efficiencies; reviews and analyzes the impact and benefits to internal processes.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; demonstrating adaptability and supporting continuous learning.
• Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; promoting a belonging mindset in the workplace.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; utilizing and supporting the Open Door Policy.
• Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; participating in and supporting community outreach events.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 4 years’ experience in logistics, distribution, transportation, or related area OR 6 years’ experience in logistics, distribution, transportation, or related area.
• 2 years’ experience with advanced functionality of Microsoft Office.

Benefits

• Competitive pay as well as performance-based bonus awards.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses.