Senior Manager, Strategy & Operations

About the role

This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona.

What You’ll Do

• Learn the business and identify opportunities for improvement via technology, process, or systems enhancements.
• Build models, perform cost-benefit analysis, and provide thoughtful well-researched recommendations that answer key business questions.
• Leverage AI-powered tools to accelerate data analysis, surface trends, and generate insights from large operational datasets faster than traditional methods.
• Leverage AI assistants to draft frameworks, synthesize research, and prepare executive-ready recommendations and presentations.
• Partner with Product, Analytics, and Operations teams to develop and design plans. Then, work with operations to gain user adoption, execute the plan and assess its impact.
• Engage with internal business partners to align priorities and develop strategic plans.
• Mentor and develop operations analysts and project managers.
• Oversee the management, organization, presentation, and reporting of key department data, records, resources, performance and documents.
• Other duties as assigned.

What You Should Have

• Bachelor’s degree from a top-tier institution with a strong academic record in business, operations management, statistics/mathematics, analytics or related fields required.
• 5-7+ years of work experience in analytics, consulting, operations, startups, banking, strategy, or other client-facing roles.
• Demonstrated ability to use AI tools (e.g., ChatGPT, Claude, Copilot) to enhance productivity in analysis, writing, and problem structuring.
• Comfort working in a rapidly evolving AI tooling landscape with a mindset of continuous experimentation.
• A self-starter and owner mentality - you can lead “first time” assignments with no playbook from initial question development to rollout.
• Promised ability to track, prioritize, and drive projects: you are known as someone who “gets stuff done”.
• Strong Excel skills.
• Excellent ability to collaborate and apply a cross-functional mindset.
• Strong written and verbal communication skills.
• Ability to learn quickly and transfer knowledge.
• Interest in learning SQL and Tableau and leading analytical projects.
• MBA or Master’s Degree equivalent.
• Knowledge and understanding of key operations principles.
• Proven track record of driving strategies in a fast growing start-up atmosphere.
• In depth knowledge of diverse business functions and principles.

What We’ll Offer

• Full-Time Salary
• Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other Requirements

• Must be able to read, write, speak, and understand English.
• Legal stuff
• Hiring is contingent on passing a complete background check.
• This role is eligible for visa sponsorship.
• Carvana is an equal employment opportunity employer.
• All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.
• Carvana also prohibits harassment of applicants or employees based on any of these protected categories.