Senior Manager, Strategic Performance & Optimization

Role summary

Leading strategic optimization across Growth, the Strategic Performance & Operations Associate Director will synthesize complex priorities, build decision-grade infrastructure, activate cross-pillar opportunities, and deliver scalable process and capability improvements to drive measurable performance gains.

Key responsibilities

• Assess strategic priorities: Translate critical Growth priorities into actionable hypotheses, business cases, and prioritized workstreams
• Build decision support infrastructure: Design, develop, and operate the data, analytics, governance, and tooling needed to identify, prioritize, and scale optimization opportunities
• Enable cross-pillar activation: Coordinate cross-pillar collaboration, enable data and information sharing, and align stakeholders across the Growth ecosystem to operationalize opportunities
• Diagnose and intervene in processes: Investigate root causes in existing workflows, design targeted interventions (process redesign, playbooks, quick automations), and shepherd implementation to ensure sustained adoption
• Drive adoption and capability transfer: Create training, handoffs, and governance to embed new ways of working and ensure teams retain and scale improvements
• Capture and share learnings: Document lessons learned, codify best practices, and disseminate playbooks to accelerate organization-wide adoption
• Measure impact: Define success metrics, track ROI, and iterate on solutions based on outcome data to ensure continuous improvement

Key stakeholders and reporting

• Partner with Growth pillar leads, SIPP (i.e. strategy team), Finance, Tech Innovation, Talent, Reporting & Analytics, and offshore teams
• Report to the Head of Strategic Performance & Optimization team

Qualifications

• Minimum 7 years of relevant work experience
• Proven experience influencing complex, cross-functional programs
• Strong analytical and data fluency
• Track record delivering process redesigns, playbooks, or automations
• Excellent stakeholder management and change-management skills

Global Growth

The team Global Growth creates an opportunity for you to build a new perspective and see both Deloitte and our priority clients through a global lens. While collaborating with some of our most experienced leaders and talent across the organization, your voice will influence Deloitte's strategic direction, growth, brand, and impact in the market. Your network will rapidly expand, and you will create meaningful connections and relationships globally. You will build deep institutional knowledge and gain an understanding of clients' heart-of-business issues, and Deloitte's offerings and solutions. Global Growth's diverse, inclusive, and flexible culture is an opportunity for you to become a role model for agile working.

Our culture

At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

Professional development

We believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

We offer a broad range of benefits including a comprehensive variety of programs and resources to support your health and well-being.