Senior Manager, Strategic Business Consultant - Supplemental Health

Primary Responsibilities

• Develop and maintain relationships with key benefit administration, decision support, enrollment, technology and emerging AI-enabled solution providers.
• Conduct research, analysis, and business assessments to identify opportunities and support strategic decision-making.
• Develop business cases, recommendations, presentations, and implementation plans that advance organizational priorities.
• Support evaluation, selection, implementation, and ongoing management of strategic third-party relationships.
• Monitor partnership performance and recommend opportunities for improvement, expansion, and optimization.
• Influence stakeholders across multiple business areas to drive alignment and successful execution of strategic initiatives.
• Serve as a liaison between internal teams and external partners to ensure delivery of business objectives.
• Support business technology initiatives that improve operational effectiveness, enrollment outcomes, and customer experience.
• Coordinate with technology teams and vendors to support business system enhancements and integrations.
• Support Salesforce-related business processes, including requirements gathering, user coordination, license management, and adoption efforts.
• Identify opportunities for automation, process improvement, and reporting enhancements.
• Ensure data accuracy, consistency, and governance across partnership and operational reporting.

Required Qualifications

• 7+ years of experience in healthcare business consulting, strategy, operations, partnership management, project management, or related fields.
• Demonstrated ability to lead complex initiatives through influence and cross-functional collaboration.
• Experience developing business cases, conducting strategic analysis, and implementing organizational solutions.
• Strong analytical, problem-solving, and decision-making skills.
• Strong communication, presentation, relationship management, and stakeholder engagement skills.
• Experience working with external vendors, partners, or third-party organizations.

Preferred Qualifications

• Experience in health insurance, employee benefits, supplemental health, enrollment, or benefits administration environments.
• Experience working with enrollment platforms, benefit administration systems, decision support vendors, technology partners, or AI-enabled solution providers.
• Experience supporting Salesforce or similar CRM-related business processes.
• Experience working with APIs, system integrations, and data exchange processes used to support vendor connectivity, reporting, and customer-facing technology solutions.
• Experience working with APIs, vendor integrations, and technology implementation initiatives.