Senior Manager Shopper Marketing
Flora Food Group · Hackensack, NJ · 3 wk ago
SalesFull-time
About The Position
Location: Hackensack, NJ 2-3 days a week - Shuttle offered from NYC
Salary: $175-185K
Role Overview: Flora Food Group makes Culinary Essentials for Better Food. We are seeking a dynamic, commercially-minded Head of Shopper Marketing to lead our global shopper marketing function and define how our brands win at the point of purchase.
Core Responsibilities
- Develop and own the multi-year global shopper marketing strategy, translating brand and commercial objectives into best-in-class in-store and digital activation plans.
- Define the shopper insight agenda — identifying key purchase drivers, path-to-purchase behaviors, and occasion-led opportunities across categories.
- Lead integration of shopper thinking into the wider marketing planning cycle, partnering closely with Brand, Sales, and Category teams.
- Design and execute retailer-specific activation programs across key accounts (grocery multiples, discounters, foodservice, convenience, and e-tailers).
- Partner with Key Account Managers and Sales Planning to build joint business plans with strategic retail partners that drive mutual category growth.
- Lead development of shopper toolkits — including POSM, in-store displays, digital shelf content, and promotional mechanics — ensuring scalability across markets.
- Champion digital shopper excellence — owning the strategy for Pure Play e-commerce, Click & Collect, and the growing intersection of digital and physical retail.
- Work with the Brand and Sales teams to optimize product detail pages (PDPs), search visibility (SEO/SEM), ratings & reviews, and digital promotional architecture.
- Embed an omnichannel mindset across the shopper marketing function, ensuring seamless consumer experiences from awareness to basket.
- Commission, synthesize, and activate shopper research — using a range of methodologies including shopper panels, eye-tracking, in-store ethnography, and loyalty card data.
- Build a deep understanding of how economic, cultural, and behavioral trends impact shopper decisions, and translate insights into actionable growth opportunities.
- Maintain a pulse on competitive shopper activity and retail innovation, sharing intelligence across the wider organization.
- Lead, inspire, and develop a high-performing shopper marketing team, fostering a culture of creativity, accountability, and continuous learning.
- Define and build shopper marketing capability across markets, establishing best practice toolkits, training programs, and governance frameworks.
- Act as a senior stakeholder and visible advocate for shopper marketing across the business, influencing at CMO and SVP level.
- Own the shopper marketing investment budget, ensuring rigorous planning, prioritization, and post-campaign evaluation.
- Establish a culture of commercial effectiveness — leveraging attribution modeling, sales uplift analysis, and ROI measurement to optimize spend.
- Present regular performance updates to senior leadership, connecting activation investment to revenue, market share, and distribution outcomes.
Key Qualifications
- 8–10 years of progressive experience in Shopper Marketing, Trade Marketing, or Category Management within a fast-moving consumer goods (FMCG) environment.
- Demonstrated track record of developing and executing shopper strategies that deliver measurable commercial impact at scale.
- Deep knowledge of the modern retail landscape — including grocery, discounters, convenience, foodservice, and omnichannel/e-commerce environments.
- Strong leadership experience: proven ability to build, coach, and retain high-performing teams in a matrixed, global organization.
- Exceptional stakeholder management skills, with the ability to influence and align cross-functional teams and senior executives.
- Commercially fluent — comfortable reading P&L dynamics, trade investment structures, and retailer economics.
- Proficiency with shopper research methodologies and data platforms (e.g., Nielsen, IRI/Circana, Kantar, Dunnhumby or similar).
- Strong project management and organizational skills; able to manage multiple initiatives across multiple markets simultaneously.
- Bachelor's degree in Marketing, Business, or a related field.
Nice-to-Have Qualifications
- Experience in food, health & wellness, or sustainability-driven FMCG categories.
- Experience with digital shelf analytics tools (e.g., Profitero, CommerceIQ, Salsify).
- Familiarity with category captaincy or Joint Business Planning (JBP) frameworks with Tier-1 retailers.
- MBA or postgraduate qualification in Marketing, Strategy, or Business.
- Experience working within a private equity-backed or high-growth transformation business environment.