Senior Manager, Salesforce Quote-to-Cash

What You Will Be Doing

• Lead architecture, design, governance, and optimization of Salesforce Quote-to-Cash solutions, including Sales Cloud, CPQ, Billing, and related systems
• Translate complex business requirements into scalable functional and technical designs aligned to long-term platform strategy
• Identify process gaps, recommend system and workflow improvements, and drive initiatives that enhance automation, data quality, and user experience
• Manage and mentor a growing Salesforce team, including goal setting, workload prioritization, and delivery oversight
• Provide technical guidance, design reviews, and escalation support for complex CPQ and Billing challenges
• Oversee platform delivery across flows, Apex, integrations, and declarative configurations while maintaining quality and consistency
• Support revenue close activities by ensuring transaction accuracy and resolving integration or revenue recognition issues

What You Will Likely Bring

• 8+ years of Salesforce platform experience in enterprise environments, including strong expertise in Sales Cloud, CPQ, Billing, integrations, security, and platform governance
• 5+ years’ experience supporting Salesforce CPQ, Salesforce Billing, or equivalent revenue platforms such as RightRev, with knowledge of Quote-to-Cash and ASC 606 revenue recognition
• 3+ years’ experience managing Salesforce technical teams, including mentoring, workload prioritization, and delivery execution
• Strong business analysis, process mapping, and change management skills, with the ability to translate requirements into scalable solutions
• Deep experience with declarative development (flows, validation rules, approval processes) and CPQ/Billing configuration

About Epicor

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.