Salesforce Solution Architect - Quote-to-Cash (Q2C)

About the role

InvestM Technology is seeking an experienced Salesforce Solution Architect to join a strategic engagement supporting one of our enterprise customers. This is a high-impact opportunity to lead the architecture, optimization, and transformation of a complex Quote-to-Cash (Q2C) ecosystem.

Key Responsibilities

• Serve as the technology lead for the Quote-to-Cash (Q2C) ecosystem, aligning enterprise technology solutions with business objectives.
• Define and execute the platform roadmap for Salesforce Sales Cloud, Salesforce CPQ/RCA, Salesforce Field Service (FSL), Salesforce Service Cloud, and ERP platforms.
• Partner with Sales, Finance, Operations, and business stakeholders to identify opportunities for process optimization and system enhancements.
• Lead platform consolidation, modernization, and integration initiatives, particularly within complex post-acquisition environments.
• Collaborate with global onshore and offshore engineering teams to deliver scalable, high-quality solutions.
• Establish platform governance, architecture standards, SLAs, and operational best practices.
• Partner with Enterprise Architecture, Infrastructure, and Cybersecurity teams to ensure secure, resilient, and compliant solutions.
• Act as the technical escalation point for critical production issues and drive continuous platform improvements.

Required Qualifications

• 15+ years of progressive IT experience with at least 10+ years supporting Quote-to-Cash (Q2C) business processes.
• Deep expertise with: Salesforce Sales Cloud; Salesforce CPQ / RCA; Salesforce Field Service (FSL); Salesforce Service Cloud; Enterprise ERP platforms.
• Proven experience architecting and optimizing enterprise Salesforce solutions.
• Experience leading global delivery teams, including offshore resources.
• Demonstrated success with enterprise platform integration and consolidation initiatives.
• Excellent communication, stakeholder management, and leadership skills.
• Bachelor's degree in computer science, Information Systems, or a related discipline (or equivalent experience).

Preferred Qualifications

• Experience with Infor Syteline ERP.
• Salesforce certifications (Application Architect, System Architect, or Technical Architect preferred).
• Experience with Agile delivery methodologies.
• Exposure to ServiceNow, Jira, NetSuite, or SAP.