Senior Manager, Sales Technology Strategy & Relationship Management

What You Will Be Doing

• Serving as a trusted advisor to senior Sales partners, shaping business technology strategy, priorities, and outcomes while acting as the main point of contact for all technology needs and critical issues.
• Building and sustaining strong partnerships across Altria Group Distribution Company and Altria Client Services to gather requirements, translate strategic goals into actionable digital initiatives, and set shared expectations for service delivery.
• Providing proactive technology consulting across partner groups, aligning capability needs with existing or new technologies and promoting the use of enterprise shared services.
• Consolidating and communicating Sales strategic objectives, plans, and initiatives across IT to ensure alignment of tools, resources, and integration needs; serve as a multi-functional integrator between business and technology teams.
• Developing and maintaining capability maps, process flows, and related documentation to articulate technology delivery, support knowledge transfer, and ensure the health of the technology environment.
• Leading the development, prioritization, and execution of technology roadmaps and portfolios based on business impact, readiness, compliance, and enterprise value; remain accountable for delivery quality and outcomes.
• Quantifying, communicating, and handling the value of digital investments including productivity gains, cost savings, and risk mitigation, while overseeing portfolio budgets in partnership with PMO and Finance.
• Driving innovation by identifying emerging technologies, engaging vendors, facilitating design-thinking workshops, building cases, and championing adoption of solutions such as AI/ML, IoT, and digital twins.
• Representing supported functions in technology governance forums. Collaborating with architecture, data, and operations teams to promote reuse. Serving as the point of contact for issues impacting Sales.

We Want You To Have

• Bachelor’s degree in Sales, Engineering, Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 10+ years of experience in business technology roles with demonstrated focus on strategy, delivery, and business partner engagement.
• History of success supporting enterprise-wide digital transformation initiatives and delivering measurable business value.
• Strong customer-service orientation with exceptional listening, verbal, and written communication skills.
• Demonstrated ability to align business strategy with digital capabilities, influence outcomes, and build trusted relationships with senior business leaders.
• Validated negotiation, client engagement, and collaboration skills, including experience working in agile environments and multi-functional teams.
• Ability to work independently with minimal direction while handling complex initiatives.
• PREFERRED TECHNOLOGY EXPERIENCE INCLUDES:
• Service Cloud, CRMA, Power BI, Power Apps, Adobe Creative Cloud/Workfront/AEM/Firefly/AJO, API implementations, Azure DevOps, SQL, Python, JSON/XML.
• PREFERRED CERTIFICATIONS INCLUDE:
• CBRM®, PMP®, ITIL®, Salesforce and/or Microsoft certifications.

Additional Information

As a People Leader at Altria, you are accountable for both results and the experience of your team. You drive alignment by connecting strategy to daily work, and you model collaboration by embracing diverse perspectives. By creating trust, offering feedback, and leading with authenticity, you help strengthen Altria’s culture and deliver meaningful outcomes.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $132,500.00 - $202,100.00.