Jobs · Business Development · Massachusetts

Senior Manager, Sales Strategy & Field Operations

Appian · Boston, MA · Yesterday
Business Development$160k–$250k/yrFull-time

About the role

We are seeking a strategic and results-driven Director of Sales Strategy & Field Operations to join our Sales Operations team. This role serves as a key business partner to the Commercial North America Theater and contributes to global strategic initiatives.

Responsibilities

  • Act as the primary Field Sales Operations leader supporting the Commercial North America sales organization.
  • Partner with Sales and cross-functional leadership to design and implement GTM strategies that align with company objectives.
  • Lead strategic planning processes for territories, segmentation, account assignments, and sales capacity modeling.
  • Prioritize collaboration with sales operations teams to design and refine sales performance analytics, dashboards, and KPIs to support executive decision-making.
  • Collaborate on global initiatives and serve as a thought leader to drive operational excellence.
  • Optimize sales processes and infrastructure to improve Account Executive productivity and execution.

Qualifications

  • 10+ years of experience in Sales Operations or related field.
  • Proven success developing strong relationships with sales leadership.
  • Deep understanding of GTM design, sales planning, and operational strategy.
  • Strong analytical skills and experience with sales performance metrics and systems (e.g., Salesforce, Tableau, Clari).
  • Exceptional communication and collaboration skills, with the ability to influence at all levels.
  • A proven ability to seamlessly shift between strategic planning and tactical execution.
  • Experience working in a matrixed, fast-paced SaaS or technology environment preferred.
  • Bachelor’s degree required; MBA or relevant advanced degree is a plus.
  • Previous management experiences is a plus.

Pay

The base salary for this role is between $160,000-$250,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.

Benefits

  • Health coverage
  • Employee Assistance Program (EAP) with free mental health support
  • Life and disability insurance
  • Employee Stock Purchase Program (ESPP)
  • Retirement/pension plan
  • Wellness dollars
  • Tuition reimbursement
  • Family-forming benefits

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