Senior Manager, Sales Enablement - Value Added Services - Hybrid

Preferred Qualifications

• Bachelor’s degree in business administration or a related field.
• 7+ years of experience in sales management, sales operations, marketing, or consulting.
• 7+ years of experience leading and managing people and remote team.
• Experience supporting horizontal or enterprise-wide sales motions, with the ability to support multiple verticals and tailor go-to-market strategies based on differing customer needs.
• Strong cross-functional collaboration skills, with experience working closely with Sales, Marketing, and Sales Enablement teams.
• Proven program ownership experience, including designing, launching, scaling, and continuously improving enablement programs across diverse audiences.
• Comfortable operating in ambiguous, evolving, or “grey” environments; able to dig in, ask the right questions, and build structure where little exists.
• Highly adaptable and change-resilient, with the mindset to pivot quickly as priorities, strategies, or business needs evolve.
• Strategic and solutions-oriented thinker who enjoys ideating new approaches, testing concepts, and driving innovative enablement solutions.
• Strong process discipline, with the ability to design, document, and navigate end-to-end processes; capable of whiteboarding workflows and translating strategy into execution.
• Data-driven approach to enablement, with experience leveraging tools such as Salesforce, Smartsheets, Excel, Tableau, and custom/constructed reporting to measure impact and inform decisions.
• Able to synthesize complex information and translate it into clear, actionable enablement content for sales teams across roles and experience levels.
• Comfortable influencing without authority and leading through partnership in a matrixed environment.

Job Summary

Manages sales enablement operations including leading cross-functional sales projects that deliver business value and process improvements. Ensures the efficiency and effectiveness of the company’s sales team, identifies and resolves operational issues using sales-related data, and oversees ad hoc sales reporting.

Major Tasks, Responsibilities, And Key Accountabilities

• Provides strategic and predictive recommendations to solve business and sales-related issues using organizational knowledge and sales enablement best practices, including identifying and implementing industry standards.
• Leads large, cross-functional sales enablement projects focused on value creation and process improvements.
• Supports ad hoc reporting requests that enable the business to track, measure, and drive revenue and gross profit.
• Determines goals, direction, and action steps needed to maximize short- and long-term project successes.
• PARTNERS WITH CROSS-FUNCTIONAL GROUPS TO IDENTIFY, CREATE, AND DELIVER SALES ENABLEMENT CONTENT.
• SERVES AS A LIASON WITH INTERNAL CLIENTS, OPERATIONS STAFF, SENIOR MANAGEMENT, AND OTHER TEAM MEMBERS ON ASSIGNED PROJECTS.
• PARTNERS WITH SALES LEADERS TO CREATE AND MAINTAIN SALES FORECASTING MODELS AND DATA.

Nature and Scope

Solutions require analysis and investigation. Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors. Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Education And Experience

Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.