Senior Manager, Radiology

About the role

The Senior Manager, Radiology is responsible for overseeing the day-to-day operations of the radiology department, ensuring adherence to appropriate protocols during radiologic/fluoroscopic examinations, and creating an individualized and compassionate patient care atmosphere.

Responsibilities

• Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
• Oversees the day-to-day operations of the department by: removing barriers related to the timely supply and preparation of departmental supplies for use in assigned areas, streamlining inventory management processes, and implementing efficient policies/protocols; leading cooperative initiatives with labor partners to drive improvements in quality, service, and safety while achieving cost savings across multiple departments or divisions within the organization; and planning for opportunities for advancing access, service quality, and efficiency through systemic strategic innovation and implementation.
• Drives adherence to appropriate protocols when performing radiologic/fluoroscopic examinations by: overseeing the evaluation of a patient's clinical history with the exam to be performed, and the appropriateness of the alternatives recommended when contraindications are present; identifying and escalating opportunities for process improvements to the way in which patients are received and double identified using appropriate criteria; establishing procedures for the routine evaluation of the accuracy of data entered and stored in the Radiology Information System (RIS); leveraging an advanced understanding of the features and performance capabilities of the general radiology, fluoroscopy, and portable imaging systems and how it is integrated into the broader diagnostic process; implementing standard strategies for use when selecting the technical factors that will result in optimum imaging for each patient; and evaluating the feasibility of opportunities for improving the efficiency of patient processing and transportation before, during, and after the procedure.
• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships; solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement; pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units; oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams.
• Implements an individualized and compassionate patient care atmosphere by: implementing strategies and providing guidance for personnel to educate patients on relevant procedures, ensuring effective communication, addressing patient questions/concerns, and modeling behavior to foster patient cooperation; evaluating the effectiveness of existing protocols for maintaining patient privacy and confidentiality; leading, coordinating, and developing strategies for teams or departments in addressing and handling escalated patient questions/concerns for service recovery; and identifying innovative opportunities for enhancing patient well-being and comfort throughout the duration of patient visits.
• Prioritizes patient and employee safety by: facilitating and encouraging participation in programs that ensure compliance with all internal and external safety-related regulations, policies, and procedures (e.g., National Patient Safety Goals, As Low As Reasonably Achievable (ALARA) Principles); adhering to and disseminating the evolution of the most appropriate safety measures and instructions provided to patients, family members, and hospital staff as required; leading the implementation and enforcement of rules, regulations, and standards to improve quality of care, streamline operations, and mitigate risk across multiple departments or divisions within the organization; and implementing procedures and processes for resolving and/or escalating equipment malfunctions, accidents, and/or unsafe conditions to appropriate personnel.

Requirements

• Minimum five (5) years of experience in radiologic technology or a directly related field.
• Associates degree in Anatomy, Physiology, Biology, radiological science, Healthcare Administration, or a directly related field AND minimum four (4) years of experience in radiologic technology or a directly related field OR Minimum five (5) years of experience in radiologic technology or a directly related field.

Qualifications

• Computer Literacy
• Confidentiality
• Employee and Physician Safety
• Health Information Systems
• Interpersonal Skills
• Leverages Technology
• Radiology and Imaging Practice Knowledge
• Radiology and Imaging Regulation Knowledge
• Relationship Building
• Safety Management
• Service Focus
• Talent Management
• Written Communication

Skills

• Acts with Compassion
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication

Benefits

Not specified

Pay

Not specified

Schedule

Not specified