Senior Manager Quality Engineering SDET

About the role

Exceptional Hospitality Starts with You. This role is based at our corporate office in Memphis, TN. This is your chance to be a part of an in-house Technology team that's creating consumer-facing, modern technologies improving the hospitality industry around the world! As a Senior Manager Quality Engineering SDET, you will bring your technical skills to a hospitality company with an award-winning culture. On the Quality Engineering team reporting to the Director of Quality Engineering, you will support projects including automated testing initiatives, test framework modernization, CI/CD quality integrations, and continuous quality improvement efforts across enterprise applications.

Responsibilities

• Provide domain expertise on automation test strategies and technologies while supporting the development of automated testing solutions for multiple software processes.
• Define and oversee test design and execution activities, including monitoring, measuring, and reporting defects, test results, and remediation efforts.
• Manage execution of QA, UAT, and post-release testing to ensure the quality of software applications.
• Develop and set goals for direct reports while providing technical leadership to Quality Engineering team members.
• Collaborate with Quality Engineering Managers, Development teams, and DevOps team members to improve testing processes.
• Partner with team members to prioritize work, plan testing activities, and address quality-related challenges.
• Participate in planning sessions, testing reviews, defect evaluation discussions, and quality readiness meetings to support successful software delivery.
• Lead the implementation of automated testing solutions and automation integration within CI/CD processes.
• Research, develop, and initiate advanced automated testing methodologies that enhance quality, improve resource efficiency, and strengthen testing capabilities.

Requirements

• Seven (7) years of professional work experience in Technology or related field.
• Six (6) years of experience in large digital delivery projects.
• Four (4) years of supervisory experience.
• Experience with different software development methodologies (Waterfall, Iterative, Agile).
• Experience leading technology transformation efforts for web applications.
• Lead technical projects in a matrix environment through influence and teamwork.
• Ability to balance multiple platforms, teams, assignments, and priorities.
• Hybrid role requiring proximity to Memphis office; travel up to 15%.

Preferred Qualifications

• Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience