Senior Manager, Production & Value Recovery and Site Manager

About the role

The Senior Manager, Production & Value Recovery and Site Manager leads and develops production and value recovery operations across North America (U.S. and Canada), including overseeing a U.S.-based production and logistics center. This role is part of UPL’s leadership team and acts as a key link between UPL and other stakeholders.

Responsibilities

• Lead production and value recovery operations across the U.S. and Canada.
• Ensure daily–annual operational targets are met and resolve escalated technical issues.
• Implement value recovery strategies and maintain safe, efficient facilities and equipment.
• Oversee U.S. site lease, security, environmental, and sustainability practices.
• Ensure compliance with ISO 9001, 14001, and 27001 and manage related audits.
• Drive process improvements, cost efficiency, and technology adoption.
• Support sustainability through component reuse and reduced e-waste.
• Track KPIs and report on operational and project performance.
• Serve as the primary contact for North American operations.
• Collaborate with cross-functional teams globally.
• Manage customer, vendor, and partner relationships and support customer visits.
• Prepare and manage North American production and value recovery budgets.
• Monitor costs and support S&OP and multisite capacity planning.
• Lead, develop, and grow production and value recovery teams in the U.S. and Canada.
• Recruit talent and foster a culture of collaboration, accountability, and continuous learning.

Requirements

• Bachelor’s degree in production engineering, supply chain management, logistics, information technology, or similar. Master’s degree preferred.
• +8 years of experience as a manager in production/repair/testing operations from an international industrial environment. Experience from ITAD industry with data center processing will be an asset.
• Deep knowledge and experience in production, repair, and testing.
• Familiarity with quality standards and health and safety regulations.
• Strong leadership and change management skills.
• Planning and budgeting skills.
• Fluent in English. Other language skills valued.

Qualifications and experience

• Technical and system skills:
• Microsoft Office Tools.
• Experience of ERP and/or asset management systems / warehouse management systems.
• Experience of repair & testing and production planning / S&OP systems.

Skills

• Customer focus.
• Great interest in sustainability and environmental work.
• Great interest in production, repair & testing processes, digitalization and automation (Industry 4.0).
• Strong communication and presentation skills.
• Time management and prioritization skills.
• Interpersonal skills.
• Problem solving skills and positive attitude towards challenging tasks.
• Solution and development minded.

Benefits

• Recognition & Rewards – Bonus programs and excellence awards.
• Continuous Learning – Development programs, coaching, and workshops.
• Wellbeing Focus – Flexible culture, health initiatives, and work-life balance.
• Purpose-Driven Work – Opportunities to contribute to sustainability and community projects.
• Fun & Connection – Team challenges, sports activities, and annual events.

Pay

Commensurate with experience.

Schedule

Hybrid