Senior Manager – Product Governance (AENB)

Responsibilities

• Support the implementation and execution of the AENB Products governance in alignment with the policy, standards and regulatory expectations.
• Assist in New Product Approval (NPA) and change governance execution, including scoping and categorization, coordinating legal entity approvals.
• Partner closely with teams across risk pillars and control management to facilitate end-to-end governance and improve coordination to support bank approval processes.
• Support end-to-end product inventory processes, including inventory data maintenance through periodic refreshes, data quality checks and stakeholder approvals.
• Contribute to Product Inventory tooling solution to enhance user interfaces and workflows, as well as supporting system integrations with enterprise risk frameworks and platforms.
• Develop high-quality deliverables (including but not limited to presentations and reporting materials) for leadership, governance forums, and cross-functional partners.
• Proactively identify and address risks and process inefficiencies or gaps.
• Operate with agility and responsiveness in a dynamic environment, often managing multiple initiatives simultaneously.

Qualifications

• 6+ years’ proven experience and specializing in risk management, compliance, audit, or product management, with strong understanding of product lifecycle and governance processes.
• Bachelor’s degree in business, finance, or related field.
• Strong analytical, data management, and problem-solving skills, with ability to manage multiple priorities in a fast-paced environment.
• Effective communication and stakeholder management skills, with ability to work across cross-functional teams and influence outcomes.
• Strong learning agility, attention to details and ability to work across business partners in productive and efficient manner.
• Proficiency in building senior-level presentations (PowerPoint); strong storytelling, visual, and written communication skills.
• Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.
• Advanced Excel skills required.
• Process automation or tooling experience is a plus.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.