Senior Manager, Product & Business Operations

Sales & Operations Planning Leadership

Lead the end-to-end Sales & Operations Planning (S&OP) process, ensuring alignment between product category strategies, market demand, and operational execution.
Oversee the development of product category forecasts in partnership with Demand Planning, providing strategic guidance and validation based on business trends and insights.
Partner with GTM leaders to shape and influence promotional, distribution, and channel strategies, translating them into actionable operational and demand plans.
Direct the analysis of consumables and parts, dealer inventory, and sell-through performance to identify risks and opportunities impacting revenue and profitability.
Provide strategic recommendations to address slow-moving or obsolete inventory, collaborating with GTM teams and Finance to optimize working capital and business outcomes.

Duties & Responsibilities

Own the operational and product financial forecasting process, ensuring alignment between business operations and GTM planning.
Drive continuous improvement in forecast accuracy and financial predictability through enhanced analytics, systems, and processes.
Oversee sales and profit performance reporting, providing actionable insights and strategic recommendations to senior management.
Partner with GTM teams to set and manage annual, quarterly, and monthly sales and operational budgets, including markdown and promotional investments.
Evaluate and communicate the financial implications of operational decisions to optimize resource allocation and performance.

Product & Inventory Operations

Provide strategic oversight of product lifecycle management, ensuring effective planning for product launches, transitions, and end-of-life.
Partner with Supply Planning and GTM teams to ensure optimal inventory health, balancing service levels, cost efficiency, and working capital goals.
Lead the creation and governance of pricing structures, channel price lists, and operational data integrity (weights, dimensions, SKUs, etc.) to support commercial execution.
Anticipate and proactively address inventory and supply challenges through scenario planning and data-driven recommendations.

Team & Cross-functional Leadership

Lead, develop, and mentor a team of business operations professionals to deliver excellence in forecasting, analytics, and planning.
Serve as a key interface between operational teams and senior leadership, communicating insights, challenges, and opportunities that impact business strategy.
Establish performance standards and KPIs for the function, lead performance reviews, compensation decisions, and talent development initiatives.