Senior Manager of Human Resources

Job Summary

The Senior Manager of Human Resources provides guidance, counseling, and sound direction through interpretation of policies and procedures to the Human Resources team for the day-to-day operations of the department including employee relations, benefits and compensation management, professional development and performance reviews, and recruitment and retention practices. This role ensures compliance with employment laws and regulations, supports supervisors with employee relations, policy interpretation, and disciplinary issues, and conducts workplace investigations.

About the Role

Scope of Supervision: HR Benefits Specialist, Recruitment and Onboarding Specialist, HR Generalist, HR Intern (intermittently)

Responsibilities

• Supervision of Human Resources Specialists and Generalist: Ensure compliance with employment laws and regulations, agency policies and procedures, and union agreements.
• Ensure daily human resources operations are completed accurately and in a timely manner with excellent customer service to employees.
• Help foster an environment for positive change; assist employees in identification and removal of obstacles.
• Act as a catalyst to change in helping others accept and optimize change.
• Respond to employment, hiring, compensation, employee and labor relations, employee development questions and concerns.
• Identify legal risks for the organization and respond in a timely and appropriate manner.
• Work collaboratively to develop action plans and facilitate resolution of concerns.
• Inform employees of changes in personnel policies; counsel employees on personnel policies, questions and policy interpretation.
• Advise HR Specialists and supervisory staff on policy interpretation and best practices.
• Maintain compliance with federal and state regulations concerning employment
• Coordinate the job evaluation process and assist in their evaluation and classification.
• Oversee the creation, implementation, and maintenance of job descriptions and assist and advise managers with job description revisions and updates.
• Oversee Employee Relations: Receive formal and informal complaints from employees. Determine how the complaint should be addressed including investigation and determination of any violation of laws, policies, or procedures. Advise supervisors on appropriate disciplinary action including warnings, suspensions and terminations when needed. Develop solutions to related problems and respond to concerns.
• Provide Training & Consultation: Consult with directors on salary issues including reclassifications and promotions and other salary administration issues. Provide consistent and effective consultation and coaching to Community Action Managers, Supervisors and staff to result in a positive, supportive environment where employees can succeed in a changing environment. Facilitate and coach individuals in a direction consistent with the policies, procedures, vision, mission and goals of the organization, division or department. Support Agency Supervisors with performance management including annual performance reviews, performance improvement plans and disciplinary actions. Oversee the agency’s monthly supervisor training series by planning and/or facilitating training. Oversee and Administer the Agency’s Compensation System Ensure that the compensation program is consistently administered, and in compliance with agency policies and applicable regulations. Review, monitor and track how compensation policies and procedures impact performance management and recommend plan revisions as necessary. Provide guidance on compensation decisions and ensure a consistent and documented process for determining compensation decisions, including compensable time such as breaks, overtime, travel time, time in training, etc. Keep abreast of compensation trends, participate in salary surveys and review relevant and current salary survey information to ensure alignment with the agency’s total employee compensation philosophy. Other Evaluate survey data in comparison with agency offerings and make recommendations as necessary. Represent the agency during unemployment claim appeals. Participate in HR department projects, teams, assigned areas of expertise and provide back-up of HR staff. Facilitate the interface between HR initiatives and implementation within the organization including employee appreciation efforts. Attend Agency meetings and training sessions as requested.
• Safety: Responsible for conducting all duties in a safe manner.
• Benefits: Department: Administration/Human Resources Hiring Range: $73,156.48 - $95,379.76 Annually Locations: Syndicate Headquarters Suite 350 - 450 Syndicate St. N. Saint Paul, MN 55104 Schedule: M-F, 40 Hours/Week, Full Year, Exempt 8:00am-4:30pm Hybrid Capability: This position has 0% -20% hybrid capability with supervisor approval.

Qualifications

Not specified