Senior Manager of Catering and Events
Senior Manager of Catering and Events
The Sr. Manager of Catering oversees all aspects of the catering department, including planning, coordinating, and executing events. This individual ensures high-quality service and guest satisfaction while driving revenue growth. They lead a team of catering sales managers, event coordinators, and support staff, and collaborate with kitchen and operations teams to deliver flawless events.
The Sr. Manager of Catering and Events role is multi-faceted and includes the following leadership attributes:
- Respectful of people and culture
- Professionalism
- Accountability
- Confidence in their ability to lead
- Proactivity
- Composure under pressure
- Passion
- Detail orientation
- Consistency in words, actions, and leadership
- Empathy
- Ability to hold others accountable
The Sr. Manager of Catering and Events will have the following qualifications and experience levels:
- 5+ years of experience in catering, event management, or hospitality leadership
- Strong sales and client service background
- Exceptional organizational and multitasking skills
- Excellent communication and presentation skills
- Proficient in event software and Microsoft Office suite
- Willingness to work evenings, weekends, and holidays as needed
- Overall full-service knowledge
- Degree in Hospitality, Business, or related field preferred
- Safety and Sanitation Fundamentals
- Hold all required licenses and certifications
- Market knowledge of where they are located - desired
- Successful employment track record with proven longevity
Professional Responsibilities
In addition to providing overall restaurant leadership, the Sr. Manager of Catering and Events will be directly responsible for five principles:
- Hospitality Skills: Develop and maintain strong relationships with corporate and private clients, identify new business opportunities, create customized proposals, conduct site visits, tastings, and planning meetings with clients, act as the primary point of contact for high-profile events and clients.
- Event Planning & Execution: Oversee the planning and execution of all catering events, ensure details are communicated and executed across departments, work closely with culinary and operations teams to align on menu execution and service standards, monitor event quality, guest satisfaction, and team performance on-site.
- Financial Management: Develop and manage departmental budgets, forecasts, and profit goals, track sales performance, analyze metrics, and implement strategies to drive profitability, manage billing, vendor costs, and ensure events stay within budget.
- Marketing and Promotions: Collaborate with the marketing team to develop catering campaigns and promotional materials, represent the company at industry events, bridal shows, and networking opportunities, maintain updated social media and web content related to catering services.
- Leadership & Team Management: Hire, train, and manage the catering team including event planners, servers, and support staff, provide regular coaching feedback and performance evaluations, build a positive team culture focused on guest service, professionalism, and accountability.
One important aspect of the Sr. Manager of Catering & Events Leadership role is a thorough understanding of their span of control and decision-making capacity within the company. Fundamental to this is also a complete understanding of the importance of communication.
Qualifications and Experience
- 5+ years of experience in catering, event management, or hospitality leadership
- Strong sales and client service background
- Exceptional organizational and multitasking skills
- Excellent communication and presentation skills
- Proficient in event software and Microsoft Office suite
- Willingness to work evenings, weekends, and holidays as needed
- Overall full-service knowledge
- Degree in Hospitality, Business, or related field preferred
- Safety and Sanitation Fundamentals
- Hold all required licenses and certifications
- Market knowledge of where they are located - desired
- Successful employment track record with proven longevity
Leadership Attributes
- Respectful of people and culture
- Professionalism
- Accountability
- Confidence in their ability to lead
- Proactivity
- Composure under pressure
- Passion
- Detail orientation
- Consistency in words, actions, and leadership
- Empathy
- Ability to hold others accountable
Disclaimer
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Notes on Job Description
This job description in no way states or implies that these are the only duties to be performed by the employee (5) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Confidentiality
Information disclosed to me or known by me as a consequence of or though my employment by EMPLOYER (including information conceived, originated, discovered, or developed by me), not generally known in the relevant trade or industry, about food, beverage and restaurant services, processes and products, including (but not limited to) information relating to programs, systems, receipts, formulas, client and customer lists, confidential information, obtained from clients, research, development, INVENTIONS, and EMPLOYER'S purchasing, accounting, engineering, marketing, merchandising and selling information.