Senior Manager of Case Management
- for any list of duties/requirements/benefits. So for responsibilities and qualifications we need lists.
We need to preserve all substantive info: ensure we don't lose any details.
Let's parse responsibilities bullet points from "What you'll be doing:" paragraph:
- Oversee daily EDWP operations, resource allocation, staffing, and program performance.
- Lead and support Team Leads and Case Managers through coaching, consultation, performance management, and professional development.
- Monitor key performance metrics, identify variances, and implement quality improvement and corrective action strategies.
- Provide clinical oversight through complex case consultation, joint home visits, assessment conferences, and documentation reviews.
- Ensure care is coordinated effectively with physicians, nursing leadership, DCH, and community stakeholders.
- Support recruitment, onboarding, orientation, performance evaluations, and ongoing development of case management staff.
- Promote culturally responsive, member-centered care and effective integration of medical, behavioral, and social services.
- Support complaint resolution, clinical investigations, risk management, and documentation requirements.
- Serve as a secondary liaison with the Department of Community Health (DCH) for the EDWP.
- Ensure compliance with EDWP, Medicaid, Medicare, federal/state regulations, accreditation standards, and VNHS policies.
- Promote member safety, infection control, and evidence-based practices across the program.
That's a list.
Qualifications bullet points from "Minimum Qualifications:":
- Bachelor’s degree in health sciences, social work, counseling, or a related field.
- Master’s degree is a plus.
- Licensed Clinical Social Worker (LCSW) is a plus.
- Licensed Master Social Worker (LMSW) is a plus.
- Certified Social Work Case Manager (C-SWCM) is a plus.
- Valid CPR certification.
- Current, valid driver’s license.
- Minimum of three years of case management experience.
- Minimum of three years of leadership experience.
- Minimum of three years of experience working with Medicaid Waiver programs.
- Minimum of three years of experience in community-based healthcare, public health, care coordination, or a similar healthcare or social services role.
- Knowledge of Medicaid Waiver policies and regulations.
- Demonstrated knowledge of KPIs and performance management.
- Strong knowledge of healthcare regulations, quality standards, and care coordination models.
- Strong understanding of community health issues and social determinants of health and access to care.
- Demonstrated proficiency using digital tools and platforms for communication, documentation, reporting, and data tracking.
- Experience working with underserved or vulnerable populations.
- Proficiency with Microsoft Office applications, internet navigation, email, computer file management, online HR services, and online training platforms.
- Knowledge of the Georgia Horizon system is a plus.
We need to keep all.
Now About the role: combine intro paragraph and maybe "Who are we?" but that is about organization. Could we include that under About the role? It might be okay. However the instruction: "About the role" heading likely expects description of role. The "Who are we?" is about organization, not role. But we could still include it as part of About the role? Might be stretching. Better to create a separate section? Not allowed headings list doesn't include About the organization. But we could omit it? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep the organization description somewhere. If we don't have a heading for it, we could put it in a
before any headings, as a general intro. That's allowed: we can have prose outside sections. The instruction: Use
for section headings (list). Use
- for any list, and
for prose. So we can have a leading
with the organization description and maybe the role intro. Then sections. Thus we can have:
Senior Manager of Case Management - EDWP Visiting Nurse Health System is looking for an experienced and mission-driven Senior Manager of Case Management - EDWP to partner with the Director of Case Management (DCM) to oversee care coordination across community-based programs. In this highly visible leadership role, you will strengthen daily operations, support team performance, and help ensure members receive coordinated, high-quality services. This in-office position is based at our Hartsfield or Marietta office, Monday through Friday.
Then anotherfor Who are we? content. Then sections:
About the role
maybe we can put a brief summary? But we already gave role intro. Could still have About the role with maybe a short sentence about purpose. But we risk duplication. However we could keep About the role empty? Not allowed: must not emit heading followed by filler/placeholder text. So we need real content under About the role. We could put the role overview from "Job Overview:" paragraph. That is substantive. So we can put that under About the role. Thus:About the role
The Senior Manager of Case Management (SMCM) for Visiting Nurse Health System’s (VNHS) Elderly and Disabled Waiver Program (EDWP) manages Team Leads and case management teams, ensures high-quality member support, and aligns daily operations with organizational goals, regulatory standards, and best practices in care management. The SMCM supports interdisciplinary teamwork, monitors performance metrics, and collaborates on strategies to improve member outcomes, access to services, and continuity of care. The SMCM works with the DCM to develop and execute departmental initiatives, streamline workflows, and address barriers to member care in community settings.
Then responsibilities section. Then qualifications. Then Pay. Then Schedule. We also need to include "Why Join Visiting Nurse Health System?" That's substantive; could be under Benefits? Not exactly benefits but could be under Benefits or maybe a separate section like "Why Join". Not in allowed headings. Could we put under Benefits? It's not benefits but reasons to join. Might be better to put under Benefits? But Benefits heading expects benefits like health insurance etc. Not present. So maybe we should not create a Benefits section because there is no specific benefits listed. The "Why Join" is more about culture/values; could be considered as part of About the role or maybe we could add a section "Culture and Values"? Not allowed. However we must preserve all substantive info; we could include it as aafter qualifications before Pay, without a heading. That's okay: we can have prose outside sections. Thus after qualifications we can have a
with the "Why Join Visiting Nurse Health System?" paragraph. Then Pay section:
Pay
Salary Range: $80,000.00 - $100,000.00
Schedule:Schedule
This in-office position is based at our Hartsfield or Marietta office, Monday through Friday.
We should also ensure we didn't include any boilerplate like EEO, application instructions, Culture Index, etc. Remove those. Check for any duplicated lines: we have not repeated. Now produce HTML fragment. Let's craft:Senior Manager of Case Management - EDWP Visiting Nurse Health System is looking for an experienced and mission-driven Senior Manager of Case Management - EDWP to partner with the Director of Case Management (DCM) to oversee care coordination across community-based programs. In this highly visible leadership role, you will strengthen daily operations, support team performance, and help ensure members receive coordinated, high-quality services. This in-office position is based at our Hartsfield or Marietta office, Monday through Friday.
For more than 78 years, Visiting Nurse Health System has been a trusted leader in caring for Atlanta. As a non-profit provider of home healthcare, long-term care at home, hospice, and palliative care services, we help patients and families receive the support they need where they feel most comfortable—at home. Here, your work is more than a job; it is an opportunity to lead with purpose, make a meaningful impact, and improve lives across the communities we serve. Our vision is to be the first choice for patients, families, payers, and healthcare providers seeking home healthcare services. We are committed to exceptional patient and employee satisfaction, strong community partnerships, coordinated care solutions, workforce development, and innovative technologies that improve affordability and access to care. We strive to be a place where healthcare professionals are proud to work, supported in their growth, and empowered to do their best work.
About the role
The Senior Manager of Case Management (SMCM) for Visiting Nurse Health System’s (VNHS) Elderly and Disabled Waiver Program (EDWP) manages Team Leads and case management teams, ensures high-quality member support, and aligns daily operations with organizational goals, regulatory standards, and best practices in care management. The SMCM supports interdisciplinary teamwork, monitors performance metrics, and collaborates on strategies to improve member outcomes, access to services, and continuity of care. The SMCM works with the DCM to develop and execute departmental initiatives, streamline workflows, and address barriers to member care in community settings.
Responsibilities
- Oversee daily EDWP operations, resource allocation, staffing, and program performance.
- Lead and support Team Leads and Case Managers through coaching, consultation, performance management
- for any list, and