Senior Manager of Administration

About Kirkland & Ellis

Kirkland & Ellis sets the standard for legal excellence. Our culture is built on teamwork, ingenuity, and an unwavering commitment to continuous growth. We tackle sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share a commitment to excellence and do meaningful work that drives global business, investment, and innovation forward.

Responsibilities

• Operational Leadership: Oversee all office operations—including facilities, guest services, conference services, digital services, and mailroom—to ensure efficiency, consistency, and a best‑in‑class experience.
• Facilities & Vendor Management: Partner with building management and external vendors to maintain a high‑quality workspace, manage maintenance and security needs, and negotiate service agreements.
• Digital & Mail Services Oversight: Ensure the effective operation, maintenance, and vendor performance of office technology, reprographics, and mailroom systems.
• Conference & Guest Experience: Lead conference services and reception teams to deliver seamless, high‑quality experiences for internal and external meetings.
• Food Service & Catering Strategy: Manage catering operations and vendor relationships, review budgets and invoices, and ensure quality, variety, and cost‑effective service delivery.
• Stakeholder Engagement: Collaborate with senior leaders, including Operations Committee members, to communicate updates, drive initiatives, and align on office strategy.
• Financial Management: Develop and manage budgets, staffing plans, and expenses to ensure operational efficiency and alignment with organizational goals.
• Space Planning & Optimization: Lead office space planning, moves, and construction projects in partnership with real estate and functional teams to support business needs.
• Team Leadership & Development: Coach and mentor managers and supervisors, foster a collaborative environment, and support employee relations in partnership with Human Resources (HR).
• Strategic Initiatives: Identify opportunities for process improvement, lead special projects, and implement solutions that enhance operational performance and client service.

Requirements

• Education: Bachelor’s degree required.
• Experience: 8+ years of experience in office or administrative management, including team leadership; experience in a law firm or professional services environment preferred.

Qualifications & Skills

• Leadership & Collaboration: Proven ability to lead teams, build strong relationships, and influence stakeholders across functions.
• Operational & Financial Acumen: Strong understanding of budgeting, vendor management, and facilities operations, with a focus on efficiency and cost management.
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage diverse audiences and simplify complex information.
• Problem‑Solving & Judgment: Strong critical thinking skills with the ability to navigate challenges, prioritize effectively, and make sound decisions in a fast‑paced environment.
• Client Focus: Commitment to delivering exceptional service and anticipating the needs of attorneys, clients, and colleagues.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and familiarity with document management and office systems.
• Adaptability & Drive: Comfortable managing multiple priorities, working under pressure, and supporting business needs, including occasional after‑hours availability.