Senior Manager, Occupancy Optimization & Portfolio Program Management

About the role

The Senior Manager, Occupancy Optimization & Portfolio Program Management is a specialized-level role within the Global Real Estate & Workplace Services (GREWS) organization, reporting to the Occupancy Strategy and Planning Lead.

Responsibilities

• Manage and perform assessment of the current global space portfolio with independence, applying advanced analytical rigor and strategic perspective to identify and prioritize opportunities for space efficiency and occupancy optimization.
• Drive and manage portfolio scenario development and strategy refinement, integrating utilization data, headcount forecasting, and space trends into well-structured plans that reflect both near-term needs and long-term real estate goals.
• Frame decision options, trade-offs, and recommended paths for senior leadership, influencing final portfolio decisions.
• Synthesize complex space portfolio data and workplace analytics into polished, senior-ready strategic recommendations, with heightened emphasis on portfolio planning context and occupancy optimization.
• Orchestrate required sequence of events with key stakeholders, setting priorities, managing cross-workstream dependencies to drive results.
• Manage execution of executive presentations, strategic documents, and portfolio business cases, ensuring materials are evidence-based, clearly structured, and ready for leadership decision-making with minimal direction.
• Drive ongoing improvement of analytical frameworks and portfolio planning tools, taking responsibility for the team's methodological approach and decision-support capabilities.
• Participate in cross-functional partnerships across GREWS, Finance, HR, IT and Business Units, driving strategy and portfolio planning coordination with greater autonomy and accountability.
• Partner with cross-functional workstreams to resolve issues and ensure progress toward shared portfolio strategy goals with limited oversight.
• Adapt team plans and priorities to address resource constraints and shifting portfolio demands, with growing ownership of workstream direction.
• Actively mentor team members and junior colleagues and contribute to onboarding and knowledge transfer.
• Manage resolution of complex portfolio and space planning challenges, integrating data, business context, and cross-functional input to develop actionable guidance for senior leadership.
• Drive performance and results of strategy and portfolio planning deliverables, with direct influence on planning processes.
• Support BMS site acquisition and/or divestiture planning activities related to occupancy or site closures, coordinating relocation efforts as needed.
• Serves as a digital champion to use and create new tools, methods, dashboards and platforms and provides training to expand team capabilities.
• Execute planning and portfolio management activities within established frameworks, ensuring deliverables are accurate, on schedule, and aligned with broader Workplace Program objectives.
• Drive performance and results of strategy and portfolio planning deliverables, with direct influence on planning processes.
• Support BMS site acquisition and/or divestiture planning activities related to occupancy or site closures, coordinating relocation efforts as needed.

Qualifications

• Minimum education of a bachelor's degree (BS/BA) in real estate, business, finance, urban planning, or a related field is required.
• Minimum of five (5) years of experience in strategy and portfolio planning, workplace strategy, corporate real estate, or a related field is required.
• Advanced proficiency in data analysis, space forecasting and reporting, with demonstrated ability to independently translate complex findings into strategic recommendations.
• Strong working knowledge of corporate real estate principles, occupancy optimization, strategic portfolio planning, and workplace management.
• Demonstrated ability to participate in analytical workstreams independently, connecting portfolio data to broader organizational context and business implications.
• Prominent ability to build and manage cross-functional relationships and drive alignment without formal authority.
• Strong written and verbal communication skills with experience independently preparing and delivering polished executive-level strategic materials.
• Demonstrated ability to execute and plan sequence of events for stakeholders’ decision making.
• Advanced analytical modeling and executive storytelling (Excel, PowerPoint, or equivalent tools).
• Experience with IWMS systems or similar workplace management platforms.