Senior Manager - MarTech AI Transformation

About the role

The role will help define and scale AI-native ways of working across Product, Marketing, and Operations teams. This is a highly cross-functional role at the intersection of AI transformation, product management, operating model design, and organizational change.

Responsibilities

• AI Transformation & Scale Lead the transition of AI initiatives from pilot to scaled adoption across ECMX
• Define repeatable frameworks for evaluating, launching, and scaling AI solutions
• Develop operating models, playbooks, and implementation approaches that accelerate value realization
• Partner across Product, Marketing, Technology, Risk, and Compliance teams to drive successful implementation
• AI Governance, Operations & Value Realization Manage the AI initiative portfolio, including priorities, dependencies, risks, milestones, and outcomes
• Establish governance frameworks that enable responsible AI adoption at scale
• Track business impact, adoption, productivity gains, and realized value across the portfolio
• Produce executive reporting on roadmap progress, outcomes, risks, and opportunities
• Product Management Transformation Define how AI can transform product management across ECMX
• Reimagine discovery, research, prioritization, PRD creation, experimentation, and delivery through AI-enabled workflows
• Evaluate emerging AI tools and capabilities that improve how teams build products and make decisions
• Partner with Product leaders to pilot and scale AI-native product management practices

Qualifications

• Minimum Qualifications: 5+ years of experience in Product Management, Product Operations, Product Strategy, Design Thinking, Human-Centered Design, or Innovation
• Strong product thinking and ability to connect user needs, business outcomes, and technology opportunities
• Prominent ability to influence stakeholders across complex organizations and drive alignment without direct authority
• Strong understanding of AI, GenAI, and emerging technology trends

Preferred Qualifications

• MBA preferred
• Experience in Product Management, Product Operations, Product Strategy, Design Thinking, Human-Centered Design, or Innovation
• Demonstrated passion for AI, including evidence of hands-on experimentation, personal projects, prototypes, AI-enabled products, or practical application in a professional setting
• Candidates should be prepared to discuss AI initiatives, experiments, products, or transformations they have personally driven
• Experience implementing enterprise software, AI platforms, workflow automation tools, or productivity technologies
• Demonstrated experience using AI tools to improve workflows, automate processes, develop prototypes, build applications, or enhance product management practices
• Experience within marketing technology, digital product, SaaS, or technology organizations