Senior Manager, Market Intelligence & Customer Insights

About the role

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

Responsibilities

• Turn complex healthcare data into clear strategic direction for the Advanced Surgery business.
• Lead market intelligence, forecasting, and competitive insights while shaping how the division understands its markets and future opportunities.
• Own annual global market sizing and forecasting, partnering with regional teams and aligning assumptions with Finance.
• Deliver biannual market share and competitive landscape analyses to inform portfolio and long-range planning.
• Manage quarterly U.S. market size and growth reporting by integrating SG2, IQVIA, DRG, Premier, and internal performance data.
• Conduct hands-on Premier analytics to understand procedural trends, product utilization, and specialty-level dynamics.
• Translate complex data into clear, executive-ready insights and strategic recommendations for senior leadership.
• Support M&A, licensing, and partnership evaluations through market sizing, competitive assessments, and scenario modeling.
• Build compelling narratives and present findings to cross-functional stakeholders across Marketing, R&D, Medical, Regulatory, Finance, and Commercial.

Requirements

Experience analyzing healthcare or medical device datasets such as Premier, SG2, DRG, IQVIA, or similar claims and utilization sources.

Strong capability in Excel based modeling, forecasting, and market sizing.

Familiarity with medical coding, procedure based analytics, and claims or charge level data.

A demonstrated ability to translate complex analyses into clear, strategic insights for executive audiences.

Strong communication and presentation skills, with the ability to influence across functions and levels.

A proactive, intellectually curious mindset and comfort working independently on highly visible, recurring deliverables.

A collaborative, low ego approach and the ability to thrive in a fast-paced, cross-functional environment.

Qualifications

Master's degree in Business Administration, Statistics, Economics, Healthcare Management, or a related field.

Minimum of 7 years of experience in market research, data analysis, or a related field.

Proven success in leading market intelligence initiatives and driving strategic decision-making.

Experience with SAS, R, or SPSS; SQL or Python.

Strong understanding of medical coding, procedure-based analytics, and claims or charge-level data.

Excellent written and verbal communication skills, with the ability to present complex data and insights to senior leadership.

Skills

Advanced proficiency in Excel, including advanced modeling, forecasting, and market sizing techniques.

Experience with SAS, R, or SPSS; SQL or Python.

Strong understanding of medical coding, procedure-based analytics, and claims or charge-level data.

Ability to translate complex data into clear, strategic insights for executive audiences.

Strong communication and presentation skills, with the ability to influence across functions and levels.

Benefits

Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.

Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.

Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Pay

The estimated base salary for this position is $152,000 - $209,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors.

Schedule

This position can be based in Deerfield, IL or remote within EST or CST time zones.