Senior Manager/Manager, Customer Insights

Qualifications

• Proven skills, certifications, education and/or experience in: Strong foundation in analytics, data science, or technical roles, with a demonstrated ability to apply that expertise in business-facing contexts and drive impact.
• Deep experience in customer data, insights, or performance marketing with a strong understanding of customer analytics and segmentation, leveraging insights that resonate in the marketplace.
• Strong business storytelling, clearly communicating customer insights that are actionable and digestible.
• Effectively bridging technical data and business stakeholders while collaborating cross-functionally.
• Leveraging AI to enhance insights, decision-making, and overall effectiveness.
• Thrives in a fast-paced, high-growth environment and is comfortable building from early-stage foundations.
• Experience in digital, performance or direct to consumer marketing is a strong asset, though not required.
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles.
• The ability to collaborate fluently with cross-functional partners.
• A commitment to quality and investing in results that add value to the business.

Compensation

The range for roles at this level is $100,000-$300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range. With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.

Perks

• Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events?
• Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
• A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
• Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
• Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and onsite medical care.