Senior Manager, Information Technology

Responsibilities

• Develop and support the infrastructure strategy and roadmap to ensure systems are highly available, scalable, and secure.
• Drive consistent and disciplined execution across both strategic initiatives and operational work.
• Ensure work is clearly defined, sequenced appropriately, and aligned to business priorities before execution begins.
• Establish and monitor how infrastructure work flows across teams, identifying bottlenecks, inefficiencies, and areas of constraint.
• Drive continuous improvement in how work is delivered, reducing rework, delays, and operational overhead.
• Ensure effective transition of solutions into operations with clear ownership, monitoring, and support models.
• Oversee infrastructure engineering and architecture teams, ensuring the successful delivery and operational handoff of essential infrastructure capabilities including cloud services, compute and storage platforms, backup and recovery, end user technologies, network services, unified communications, monitoring, disaster recovery, and cyber resiliency.
• Work a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

Qualifications

• Must-Have: Bachelor’s degree in computer science, engineering, business, or a related field.
• Minimum 7 years of IT infrastructure or security operations leadership experience.
• Strong technical foundation across infrastructure engineering, architecture, or operations.
• Proven track record of delivering infrastructure initiatives from strategy through execution.
• Demonstrated ability to improve how work is planned, prioritized, and delivered across teams.
• Able to identify bottlenecks, manage competing priorities, and drive outcomes in complex environments.
• Strong understanding of business risk and ability to make informed, risk-based decisions.
• Excellent communication skills with the ability to convey complex concepts to both technical and executive audiences.
• Experience working cross-functionally with engineering, security, and business partners.
• Broad understanding of modern infrastructure including cloud platforms, networking, end user computing, disaster recovery, and monitoring.
• Strong organizational leadership capabilities with a focus on building high performing, accountable teams.

Benefits

• Comprehensive benefits package including 26 PTO days (entry level) + 12 company holidays = 38 paid days off.
• 7% 401(k) company match and additional profit sharing.
• Hybrid work environment.
• Numerous training and development opportunities to assist you in furthering your career.
• Healthcare and wellness programs.
• Opportunity to earn performance-based bonuses.
• College loan assistance support plan.
• Education assistance program.
• Mentorship program.
• Dress for your day policy.