Senior Manager, Information Technology

About the role

The Senior Manager Information Technology position is being succeeded by a new leader. This individual will oversee an application development and support team of approximately 40 members, including two managers and several technical product owners.

Responsibilities

• Provide strategic direction and leadership to the Application Development and Support team, focusing on supply chain systems and disciplines including RPG and Java development, database administration, and project management.
• Align IT initiatives with business goals, ensuring technology supports organizational growth and efficiency.
• Lead change management efforts related to current ERP system and other enterprise-level initiatives.
• Lead steering committees with business leaders and executives to understand needs and pain points, and to inform them of IT initiatives and changes.
• Drive adoption of standard systems and processes, ensuring efficient and consistent operations across the organization.
• Oversee planning, execution, and delivery of AOP projects, ensuring alignment with corporate objectives and benefit tracking.
• Manage project budgets, timelines, and resources, mitigating risks and resolving issues proactively.
• Collaborate with stakeholders across departments to ensure successful project outcomes.
• Identify and implement process improvements to enhance operational efficiency and service quality.
• Define and maintain a Service Catalog to streamline service delivery and enhance the user experience.
• Monitor performance metrics and KPIs to drive continuous improvement and meet business goals.
• Stay abreast of emerging technologies and industry trends to inform strategic decisions and drive innovation.
• Ensure compliance with IT governance, security policies, and regulatory requirements, including audit compliance.

Qualifications

• Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.
• At least 15 years of experience in IT leadership roles, with 3 years of managerial experience.
• Proven experience managing ERP, web, and Java technologies, with a focus on digital transformation.
• Strong analytical, communication, and stakeholder management skills.
• Experience with Jira, ServiceNow, Agile methodologies, and ITIL practices.
• A deep understanding of automotive manufacturing processes is a significant advantage.