Senior Manager, Information Technology

About the Opportunity

The company is building the next era of enterprise revenue, one where teams make confident decisions powered by AI and real signals. By combining scale, insights, and AI innovation, the organization is building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

Opportunity

The Senior Manager, IT will be pivotal to the company’s success. This role will lead a fast-growing and high-performing IT organization, connecting the helpdesk and IT engineering functions to strategic business initiatives and achieving positive business outcomes through technology.

Responsibilities

• Adopt AI automation day-to-day.
• Define and steward the mission, vision, and core values for the IT department.
• Determine required strategic initiatives by analyzing relevant data and gathering proactive stakeholder feedback.
• Facilitate employee engagement at a level that achieves employee satisfaction while also ensuring business needs are met.
• Build a scalable culture of continuous improvement, rigorous execution, employee engagement, and customer service within the IT organization.
• Be seen as a thought-leader and industry expert, staying up-to-date on industry trends and customer needs.
• Establish meaningful metrics and measure the performance of the IT organization and provide relevant updates to the business.
• Develop, evangelize, and execute the long-term IT roadmap.
• Facilitate accurate financial planning and resource allocation for IT initiatives and company growth.
• Maintain the IT budget and ensure IT spending is commensurate with the benefit of the expenditure to the business and the financial plan as maintained by FP&A.

Requirements

• 10+ years of proven experience in corporate technology with a focus on service and strategy.
• 4+ years of IT leadership experience.
• Experience establishing internal relationships with senior leaders.
• Working knowledge of critical corporate technologies like Okta, MacOS, G Suite including Gemini, Zoom, Claude, Jamf, Salesforce, Jira.
• Project and program management experience.
• Experience managing a hybrid and international team.
• Ability to lead personnel both from a technical and career growth perspective.
• Excellent communication skills, both verbal and written.
• Ability to prioritize a vast number of projects based on urgency and importance to the business.
• Experience establishing IT as both a service-oriented department and strategic partner for all areas of the business.

Qualifications

• Results-oriented leader who can see the big picture and get into the details.
• Bias towards action.
• Strategic mindset to define where the organization is going.
• Tech credibility to know how it will get there.

Skills

• 10+ years of proven experience in corporate technology with a focus on service and strategy.
• 4+ years of IT leadership experience.
• Experience establishing internal relationships with senior leaders.
• Working knowledge of critical corporate technologies like Okta, MacOS, G Suite including Gemini, Zoom, Claude, Jamf, Salesforce, Jira.
• Project and program management experience.
• Experience managing a hybrid and international team.
• Ability to lead personnel both from a technical and career growth perspective.
• Excellent communication skills, both verbal and written.
• Ability to prioritize a vast number of projects based on urgency and importance to the business.
• Experience establishing IT as both a service-oriented department and strategic partner for all areas of the business.

Benefits

• The organization is committed to creating an inclusive and supportive workplace where everyone belongs and can thrive.
• The focus is on culture add, not culture fit.
• The belief is that teams are made stronger by the unique perspectives, experiences, and identities each person brings.

Pay

The intent is to pay all employees competitive wages and salaries that are motivational, fair, and equitable. The goal of the compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage employees to stay with the organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Base Pay Range: $111,000—$169,000 USD

Schedule

The schedule is not specified.