Senior Manager, Information Technology

Duties And Responsibilities

• Plans, oversees the designs and directs operational activities of the IT department, as well as collaborates on strategic direction and support for IT solutions that enhance mission-critical business operations
• Collaborates with the Manager, Information Security and Compliance, Manager Process Control and Vice President, IT & OT to ensure alignment
• Works closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization
• Establish and maintain relationships with key stakeholders to understand each core area of the business and their related functions, processes, and operations
• Assure alignment with and contribution to Technology and Cybersecurity governance processes
• Oversight for 3-6 critical projects annually; ensure project’s strategic alignment, provide guidance, and garner senior and extended leadership support
• Provide leadership, direction, and coaching to attract, develop and retain high-performing IT talent
• Mentor and coach employees at the team and individual levels to drive performance, increase capability, and ensure succession readiness
• Plans and controls departmental staffing, development, organization, hardware acquisitions, and facilities to ensure that they are consistent with the business plan of the company
• Directs the design, development, and maintenance of IT systems to meet management and company's information and reliability requirements
• Establishes, improves and enforces IT policies, standards, practices and security measures to ensure effective and consistent information processing operations and to safeguard information resources
• Selects, develops, and motivates qualified staff to effectively carry out department functions and provide for the continuity of managerial and specialized skills
• Ensures users/customers are provided professional, competent, efficient, courteous, and timely support and service
• Execute both annual and long-term strategic, financial, and resourcing planning goals for the IT function and various technology platforms
• Lead the annual IT budget development, including forecasting capital needs for the 7 year long range plan (LRP)

Requirements

• Bachelor’s degree from an accredited university or college in Information Technology, Computer Science, Business or comparable business experience
• 10+ years of hands-on IT experience
• 5+ years of direct IT leadership responsibility
• Direct experience creating and leading strategy and solutions in an enterprise resource systems (ERP) environment
• Capital project management experience with enterprise-wide implementations
• Demonstrated ability to assess and enhance IT processes within an organization
• Demonstrated knowledge of challenges faced by implementation teams
• Demonstrated knowledge of IT operations, systems, architecture, technical controls, data-centric issues, and considerations

Qualifications

• MBA or Master’s Degree from an accredited university or college
• Oracle or SAP ERP experience
• Project Management Certification
• IT Service Management Certification