Senior Manager, Information Technology
Position Summary
LG Energy Solution Vertech, Inc. is seeking a Senior Manager, Information Technology to lead enterprise IT operations while actively shaping the company’s technology strategy, operating model, and future-state roadmap. This role is responsible not only for the reliability, security, and effectiveness of IT services, but also for anticipating risk, enabling growth, and recommending innovation.
Key Responsibilities
Develop and maintain the IT department strategy, multi-year roadmap, and annual execution plans aligned with LGES Vertech business priorities.
Proactively identify technology risks, scalability constraints, and modernization opportunities and present data-driven recommendations to leadership.
Translate enterprise and HQ-driven initiatives into executable, Vertech-specific plans.
Serve as a trusted technology advisor to executive leadership.
Own day-to-day IT operations supporting engineering, corporate, and field teams.
Oversee end-user computing, identity and access management, infrastructure, networking, and cloud services.
Ensure IT services are secure, resilient, compliant, and user-focused.
Continuously improve IT service management, escalation models, and operational metrics.
Partner closely with Cybersecurity leadership on access control, monitoring, and offboarding processes.
Ensure IT practices support ISO 27001, SOC 2, LGES policies, and customer cybersecurity requirements.
Identify and mitigate operational, security, and vendor risks before escalation.
Lead or co-lead major IT transformation initiatives including cloud, identity, and device modernization.
Evaluate emerging technologies such as AI-enabled tools and automation platforms.
Enable controlled adoption of tools that improve productivity, quality, and collaboration.
Own IT vendor strategy, performance management, and renewal planning.
Manage IT operating and capital budgets with transparency and business alignment.
Partner with Finance, Legal, and other LGES Vertech functional teams on contracts and major IT investments.
Lead, mentor, and develop IT staff and contractors.
Establish clear ownership, escalation paths, and cross-training to reduce single points of failure.
Foster a culture of accountability, continuous improvement, and proactive problem-solving.
Define and track IT performance and service metrics.
Communicate clearly to leadership during incidents, migrations, and major decision points.
Partner with the Continuous Improvement and other LGES Vertech functional teams to improve IT workflows and cross-functional handoffs.
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, or a related field or equivalent practical experience with demonstrated training and certificate achievements.
8+ years of progressive IT experience including people management and enterprise systems ownership.
Demonstrated ability to develop IT strategies, roadmaps, and execution plans.
Strong knowledge of identity and access management, cloud platforms, SaaS ecosystems, and IT security fundamentals.
Preferred Qualifications
Experience in energy, manufacturing, engineering, or complex B2B environments.
Familiarity with LGES-style HQ coordination and global stakeholder environments.
Experience supporting ISO 27001, SOC 2, or customer-driven compliance programs.
Hands-on exposure to AI tools, automation, or IT modernization initiatives.
Advanced working knowledge of cloud-native infrastructure strategies with practical experience transitioning systems from on-premise to cloud.
Leadership Expectations
Proactive and forward-looking leadership style.
Strategic thinker but execution-focused mindset with an ability to dive in and support the IT team through the necessary details.
Clear communicator with technical and non-technical stakeholders.
Collaborative partner across IT, Cybersecurity, Finance, Process Innovation, and HQ teams.
Location Preference
Well-qualified candidates from other regions may also be considered, with an expectation of traveling to the Westborough office at least one week per month.