Senior Manager, Individual Giving

About the role

The Senior Manager, Individual Giving will initiate and support a range of activities for City Year’s development staff, including general database administrative support, serving as point person for reporting and data management needs, distribution of the City Year 'event kits' and related technology components, and coordination of pledge reminders and gift submissions.

Responsibilities

• Support systems for donor segmentation, pipeline development, donor communications, and donor stewardship
• Serve as point person for reporting and data management needs
• Distribute the City Year 'event kits' and related technology components
• Coordinate pledge reminders and gift submissions
• Support the Executive Director and Managing Director of Development & Communications to manage a portfolio of donors collectively giving $750k - $1M annually
• Implement City Year New York's strategy to identify, cultivate, and solicit new individual donors with the capacity to give $10,000+ annually as part of our signature individual giving program, the Red Jacket Society
• Build and maintain a robust pipeline of prospects through research, networking, and referrals from board members and stakeholders
• Create and implement tailored solicitation plans, proposals, and engagement strategies to secure multi-year commitments
• Ensure exceptional stewardship for current donors and Red Jacket Society members, including personalized communication, appreciation, and engagement opportunities
• Develop and maintain a tiered donor engagement strategy, with the goal of ensuring an excellent experience at every giving level and moving supporters up the giving ladder over time
• Execute a newly developed strategy to engage potential individual donors who attend City Year New York service events and events targeting potential donors in specific industries and interests
• Partner with the Development team to plan and execute donor cultivation and stewardship events aligned with annual engagement goals
• Represent City Year at external and partner events to cultivate new relationships and strengthen existing ones
• Collaborate effectively with teammates and national Development community to achieve shared goals and foster an inclusive environment
• Model a growth mindset and commitment to City Year's culture and values as a leader within a youth-serving organization

Requirements

• 3+ years of experience in in individual giving, major gifts, or related fundraising roles, or comparable relationship-based, revenue-generating experience
• Authorized documentation to work in the United States of America
• Criminal background history clearance to work with school-age children, depending on the position

Qualifications

• Proven track record of securing individual gifts at $5-10,000+ levels
• Experience developing and executing prospecting, cultivation, solicitation, and stewardship strategies
• Excellent written and verbal communication skills, including persuasive writing and presentations tailored to external partners (e.g., donors, funders, or senior stakeholders)
• Proficiency in CRM systems (Salesforce preferred) and Microsoft Office Suite
• American Civilian Corps (AmeriCorps) experience a plus

Skills

• Understanding & Building Connection: Cultivates authentic, trust-based relationships with donors; adapts communication to donor motivations; builds long-term engagement
• Strategic Thinking: Designs long-term donor strategies aligned with organizational priorities; anticipates giving trends and donor needs
• Project Management: Organizes and manages donor plans and timelines; ensures timely follow-up and high-quality execution of fundraising activities
• Decision-Making: Uses data, context, and donor insights to prioritize prospects, determine ask strategies, and make effective, timely decisions
• Collaboration: Works effectively across teams; engages staff, leadership, and board partners to advance donor strategies and organizational goals

Benefits

• This is a full-time position with a starting annual salary range of $70,000-75,000, commensurate with experience.
• Full-time employees are entitled to compensation commensurate with experience.
• Benefits for full-time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
• City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Pay

This is a full-time position with a starting annual salary range of $70,000-75,000, commensurate with experience.

Schedule

Hybrid in the New York City area, with 2-3 days per week expected in the office or at a school. Typical schedule: Monday–Friday, 9am-5pm, with occasional evening or weekend commitments.