Individual Giving Manager

About the role

Feeding Westchester is seeking a collaborative, strategic, and mission-driven professional fundraiser to lead, execute, and manage the mid-level program and Individual Peer to Peer (P2P) fundraising program.

Responsibilities

• Develop, manage, and update the mid-level team’s strategies for identification, solicitation, cultivation and stewardship of Mid-Level donors, in collaboration with Direct Mail and Marketing Team.
• Manages portfolio of around 350 mid-level donors ($1,000-$9,999), including some major donor prospects ($10,000+), tiering them based on giving history, available research, and engagement potential.
• Works collaboratively with Associate, Individual Giving (who also reports to Director, Individual Giving) and the larger Individual Giving & Foundation team to execute donor strategy across channels to supports the fundraising revenue goal; assists with annual budgeting and tracks regular revenue performance.
• Develops, cultivates, retains, and grows donor relationships by thanking, updating, and engaging donors to deepen their relationship with Feeding Westchester.
• Facilitates quarterly portfolio refresh efforts; develop and implement strategies to encourage donor pipeline flow that will bring direct mail, recurring, and P2P donors into mid-level, and encouraging actions that qualify donors into Major Gifts.
• Executes donor strategy through email, phone, meetings, site tours, volunteer opportunities, mail, and timely follow-up, and records all actions and new information in donor database in an accurate, detailed, and timely manner.
• Maintains accurate donor classifications and records in coordination with Development Operations team.
• Conducts analysis on mid-level program health by tracking and documenting measurable KPIs year over year, and developing revenue, retention, and elevation reports.
• Partners with Corporate, Community and Events (CCE) team on overlap, growth, and prospecting opportunities.
• Co-launch the pilot of the Youth Hunger Committee in partnership with other team members by overseeing member (ages 12-18) recruitment, onboarding, and cultivation through quarterly meetings and engagement opportunities; ensuring continuing strategy alignment with peer-to-peer fundraising priorities; and tracking program metrics.
• Manage the growth of the P2P program in partnership with Corporate, Community, and Events team and Marketing and Communications team, with a focus on stewardship and automation, to set goals and keep toolkits, templates and standards of practice up to date.
• Manage the identification, conversion, cultivation, and stewardship of new, prospective, and returning Individual P2P captains to retain their fundraising efforts and convert them and their networks into regular mission-driven donors.
• Maintains consistent tracking of P2P campaigns and overall performance of program with year-over-year KPI tracking.
• Craft and execute a stewardship plan including updates, invites to events and town halls, reports, and thank you efforts.
• Promote and advocate for ongoing visibility opportunities with Marketing and Communications team to engage new fundraisers through social media and marketing, maintaining a focus on DEIB to ensure fundraising inclusivity.

Requirements

• Three plus (3+) years of fundraising or equivalent experience.
• Strong project management and organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail; ability to meet deadlines in a fast-paced environment.
• Must be strong user of CRM software (Raiser’s Edge preferred) and Microsoft Office products.
• Strong interpersonal skills; ability to build relationships with staff and donors.
• Very comfortable working with numbers, creating spreadsheets and performing data analysis.
• Strategic thinker with demonstrated proactive approaches to problem solving with strong decision-making capability.
• Resourceful and collaborative team player, with emotional maturity and ability to be effective independently.
• Demonstrates the highest level of customer/client service and response.
• Actively seeks opportunities and proposes solutions.
• Must have valid driver’s license and use of a vehicle to ensure ability to travel independently for Feeding Westchester business.

Position Requirements

• Required Knowledge: Three plus (3+) years of fundraising or equivalent experience, Strong project management and organizational skills, Strong interpersonal skills, Very comfortable working with numbers, Strategic thinker with demonstrated proactive approaches to problem solving, Resourceful and collaborative team player, Demonstrates the highest level of customer/client service and response, Actively seeks opportunities and proposes solutions, Must have valid driver’s license and use of a vehicle to ensure ability to travel independently for Feeding Westchester business.

Physical Requirements

• Ability to lift, carry, and set up a variety of promotional materials as well as assist in set up/breakdown of event (e.g. tables, chairs, signage, etc.).
• Ability to pack, sort, unpack and put away various materials and foods.
• Prolonged standing, walking and bending in addition to sitting in front of a computer.
• Ability to access, research, read, review, enter and retrieve information from computer, hard copies and desktop publishing systems.
• Ability to give regular communications in person, writing, by email and by telephone.
• Ability to travel independently in the daytime and evening to regional and national destinations.
• Ability to access all work sites of the agency.
• Ability to work in below 0°F temperatures for short periods of time.

Working Conditions

• Hybrid in office/remote position, with 2-3 in office days required per week, and additional as needed.
• Ability to work irregular or extended hours, including occasional weekends and evenings.
• Working inside a warehouse environment and Feeding Westchester offices.
• Working outside in all weather conditions in all Westchester communities.
• Travel throughout Feeding Westchester service area.

About Us

Feeding Westchester provides a competitive benefits package including paid time off, Medical/Dental/Vision coverages, 403(b) retirement plan with discretionary employer contribution, company-paid Life and LTD insurances, an Employee Assistance Program (EAP), and other ancillary benefits. Feeding Westchester is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services or any other category protected by law. Feeding Westchester is committed to continually working to ensure we have an equitable and inclusive environment in place to support our diverse team. We strive to create professional growth paths for all who want them and a just culture that will support both internal collaboration and the work we do for our local community.

Salary Range

$72,000.00