Senior Manager, Inbound Logistics

About the Job

• Own relationships with freight forwarders, ocean carriers, warehouse 3PLs, and relevant inbound logistics vendors. Ensure smooth operations peak and off-peak.
• Forecast and actualize inbound shipping expenses across E-Commerce, Wholesale, and Donation sales channels — a multi-million dollar budget that accounts for historical actuals and forecasted market conditions over a 12–18 month horizon.
• Present forecasted expenses versus actuals to the Finance and Operations teams, diagnose variances, and improve forecasting accuracy quarter over quarter.
• Manage invoice audit processes, including reconciliation, approval of accurate invoices, and dispute resolution for discrepancies.
• Present optionality for inbound transit times by selecting the best service and string based on product needs, country of origin, destination, and cost-efficiency.
• Lead RFPs for inbound vendors and evaluate new service offerings that complement existing capabilities.
• Manage the relationship with the current freight forwarder, including leadership of weekly and quarterly business reviews, while also evaluating opportunities to onboard additional forwarders or ship directly with ocean carriers to improve cost, coverage, and flexibility.
• Collaborate with the 3PL to set and maintain priorities and SLAs (e.g., for receiving accuracy and timeliness) and to troubleshoot inbound issues.
• Explore and evaluate drayage and inland transportation options to optimize port-to-DC movement, including identifying alternative providers and routing strategies that improve cost and transit performance.
• Serve as Bombas’s inbound shipping subject matter expert for the Operations, Planning, Sourcing, Wholesale, and Finance teams.
• Collaborate with Data & Analytics on shipping data: ingestion, integrity, dashboarding, monitoring, and reporting.
• Collaborate with the Sourcing and Merchandising teams to accurately maintain product attributes across systems, such as HTS codes and fabric content.
• Manage inbound shipping readiness across our two existing DCs, and support the launch of new DC nodes as our distribution network expands.
• Author SOPs for new and revised inbound processes, as needed.
• Manage projects across the inbound logistics space, driving value and service for Bombas.
• Manage 1–2 Transportation Associates — supporting ad-hoc analyses, shipment bookings for standard and express imports, and monitoring of key inbound metrics such as transit time by mode, cost per unit, and distribution of service usage.

What we’ll love about you

• A clear communicator and reliable cross-functional partner
• Takes initiative, thinks critically, and owns outcomes
• Comfortable handling ambiguity and solving logistical puzzles
• Naturally curious, detail-oriented, and data-driven
• Qualitative and quantitative thinking — uses data, creativity, and common sense to solve problems
• Aptitude for distilling complex information into concise and actionable next steps
• A team player who is willing and happy to help
• Belief in our mission and understanding of the importance of giving back
• Inquisitive, loves to learn, embraces failure, and never gives up
• Comfortable staying focused while working in any type of environment

What you’ll love about us

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.