Senior Manager, Inbound Logistics and Supply Chain Claims

Position Overview

The Senior Manager of Inbound Logistics and Freight Claims will provide strategic leadership to both Domestic Inbound Logistics and Supply Chain Claims functions. Key responsibilities include designing and implementing procedures to optimize team resources, driving cost savings through improved load utilization, and managing transportation budgets.

Oversee Inbound Logistics

• Oversee end-to-end transportation planning and execution for Collect Domestic inbound merchandise and non-merchandise.
• Deliver best-in-class customer service and visibility to internal merchant stakeholders.
• Manage inbound transportation expenses and identify efficiency opportunities.
• Drive logistics strategies for expedited purchases and strategic opportunity buys.
• Develop KPIs to drive team productivity, cost-effectiveness, adherence to internal SLAs, and routing quality metrics.
• Create and implement transportation plans for delivery projects.
• Maintain standard operating procedures for both existing and new carrier partners.
• Create and utilize Carrier Scorecards to monitor and hold carriers accountable.
• Analyze EOD backlogs to monitor the flow of goods from consolidation to delivery.

Supply Chain Freight Claims Function

• Oversee settlement cycles to ensure timely and complete collection of claim receivables.
• Collaborate with Legal department to lead negotiations on disputed claims. Guide DC Operations to ensure gate and receiving procedures adhere to contractual requirements.
• Process claims related to damage to carrier equipment while in Burlington yards.
• File claims for facility damage claims when carrier drivers damage Burlington property while onsite.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, or related field, or equivalent experience.
• 10+ years of related supply chain experience.
• Manhattan TMS experience required.

Pay

Min-Mid $95,000.00 - $125,000.00. Evergreen status: No.