Senior Manager, GTM Strategy & Operations, DoorDash for Business

About the Team

DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work.

About the Role

DoorDash for Business is seeking a Sr. Manager, GTM Strategy & Operations to help shape and scale the revenue engine across lead strategy, event strategy, systems strategy, and enablement strategy. This leader will partner closely with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable GTM programs, operating rhythms, systems, and insights. The role requires a strategic operator who can move fluidly between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership.

Responsibilities

• Strategize
  • Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement.
  • Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution.
• Operate
  • Execute granularly while building for scale.
  • Partner directly across Sales, Marketing, Revenue Operations, Analytics, Product, Finance, and Customer Success to drive short- and long-term GTM priorities, translating strategy into operating rhythms, workflows, dashboards, and measurable outcomes.
• Build
  • Use a data-driven approach to identify funnel trends, conversion gaps, event opportunities, system inefficiencies, and enablement needs.
  • Apply SQL, AI, automation, and BI tools to quantify impact, scale processes, and enhance GTM pipeline generation, conversion, and growth.
• Lead
  • Lead and develop an existing high-performing GTM Strategy & Operations team.
  • Drive incremental value for strong performers by refining priorities, sharpening analytical rigor, elevating executive storytelling, and focusing on high-impact business opportunities.
• Collaborate
  • Partner with Sales, Marketing, Revenue Operations, Product, Customer Success, Finance, Analytics, and Enablement to translate GTM insights into action and align teams on lead strategy, event execution, systems improvements, enablement programs, and revenue growth priorities.
• Construct
  • Navigate ambiguity to structure undefined GTM opportunities by creating new playbooks, ownership models, and operating cadences.
  • Independently drive problems from identification through diagnosis, execution, and measurement.
• Enable
  • Develop playbooks, training, and adoption mechanisms for consistent GTM execution.
  • Ensure Sales, Marketing, Customer Success, and cross-functional partners have the tools, systems knowledge, and operational clarity to elevate performance.

Requirements

• 5+ years of experience in GTM Strategy & Operations, Sales Strategy, Business Operations, commercial strategy, or consulting and 5+ years at a leading strategy consulting firm, ideally McKinsey & Company, Bain & Company, or Boston Consulting Group; direct people management experience is required, and high-growth B2B or marketplace experience is preferred.
• An MBA from a top-tier university.
• A proven track record of leading complex cross-functional workstreams across lead strategy, event strategy, GTM systems, and enablement, driving alignment across stakeholders, and delivering measurable business outcomes.
• A highly analytical mindset with advanced SQL fluency to translate complex datasets into actionable recommendations that influence senior decision-making.
• An AI-forward approach using AI, automation, and emerging technologies to improve team efficiency, accelerate insights, streamline reporting, and scale business impact.
• A deep understanding of B2B GTM motions across Sales, Marketing, Customer Success, and Revenue Operations, including lead management, funnel conversion, attribution, event ROI, pipeline generation, and sales productivity.
• Hands-on experience with GTM systems and tools, including Salesforce, marketing automation platforms, attribution systems, sales engagement tools, and BI platforms such as Tableau, Looker, or Power BI.

Qualifications

• You are an exceptional people leader who can manage and elevate an already high-performing team through sharper prioritization, stronger analytical rigor, clearer operating rhythms, and higher-quality strategic guidance.
• You are a strong executive communicator who can turn ambiguous business problems, data, and operational recommendations into clear, compelling narratives.
• You thrive in ambiguity, proactively identify opportunities, build scalable solutions, and drive execution from strategy through implementation.

Benefits

We offer a comprehensive benefits package to all regular employees, including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

Pay

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash's Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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