Senior Manager, GTM Strategy and Operations

About the role

The Senior Manager, GTM Strategy and Operations is a high-impact, mission-critical role reporting to the CRO, Accounts. Key responsibilities include providing executive air coverage, architecting value engineering frameworks, engaging with clients and stakeholders, launching scalable service offerings, driving account health and stabilization, and synthesizing executive insights.

Responsibilities

• Provide Executive Air Coverage: Lead large-scale cross-functional projects on behalf of the CRO, Accounts, managing alignment across teams to unblock organizational bottlenecks.
• Architect Value Engineering Frameworks: Develop, scale, and evolve a structured approach toward conducting business value assessments, enabling and working alongside front-line AMs to methodically prove ROI to our most complex clients.
• Client and Stakeholder Engagement: Engage directly with clients and internal stakeholders to understand, measure, and track critical client value drivers and related competitive/industry benchmarks.
• Launch Scalable Service Offerings: Partner with post-sales leadership to design and launch new value-added delivery and professional services offerings that unlock fresh revenue streams.
• Drive Account Health and Stabilization: Refine existing client engagement methodologies such as assessing client risk and implementing change management processes.
• Synthesize Executive Insights: Help shape the business intelligence and client feedback loop, synthesizing complex dashboards, KPIs, and qualitative feedback to provide clear recommendations on shaping the customer journey and maximizing Net Revenue Retention.

Requirements

• 5+ years of experience in top-tier Management Consulting, Investment Banking, Corporate Strategy, high-growth tech, or a similar capacity.
• Highly proficient in applying AI to amplify daily output and strategic planning, with an established habit of continuous professional development to stay ahead of the AI technology curve.
• Proven hands-on partnership with C-suite/CXO leaders in high-ownership organizations.
• Demonstrated ability to synthesize business, financial, and operational information into actionable insights.
• Mastery of project management, organizational alignment, and driving cross-functional outcomes.
• Strong analytical skills, experience with leading SaaS tools (Salesforce, ThoughtSpot etc.) would be a plus.
• Proven ability to thrive in highly ambiguous environments, with a track record of building structure and clarity where daily priorities are fluid and no two days look the same.

Qualifications

• A self-starter mentality.

Skills

• Strategic thinking and execution.
• Project management and organizational alignment.
• Client and stakeholder engagement.
• Value engineering and business value assessments.
• Leadership and partnership with C-suite/CXO leaders.
• AI and data analytics proficiency.
• Business, financial, and operational synthesis.
• Leading SaaS tools (Salesforce, ThoughtSpot).

Benefits

Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range: $123,750 USD - $215,000 USD.