Senior Manager, Growth Operations & Strategy

About the role

Greenbrook is scaling its number of patients and clinics aggressively, and this role is how we get there. As Senior Manager, Growth Ops & Strategy, you'll be the strategic and operational engine behind our growth function: setting the analytical foundation, building the systems that make patient growth predictable, and driving the cross-functional execution that turns ambitious targets into results. You'll shape how we think about growth, how we fund channels, how we stage and organize against expansion plans, and more. You’ll lead our thinking on technology investments for the team, including how we enable the team using AI. You'll report to the VP of Growth, Population Health & Operations and work across every function in the company.

Location: New York City strongly preferred (Hybrid). Open to exceptional remote candidates in FL, VA, TX, NY, MO, NJ (must be located in these states to be eligible).

What You’ll Do

• Set the growth strategy
• Lead the annual and quarterly OKR process for the Growth team in partnership with the Chief of Staff
• Make sure goals are aligned across the Growth team and that progress is reviewed on a consistent cadence
• Build the analysis needed to support growth decisions, including market sizing for new locations, competitive research, partnership opportunities, and expansion planning scenarios
• Turn analysis into clear recommendations for leadership, including tradeoffs and implications
• Identify and size new opportunities for the team to pursue and help determine where we should invest time and resources
• Build the analytics engine and growth tech stack
• Own growth reporting infrastructure: business logic, dashboards, weekly/monthly cadence, and data accuracy
• Own our Hubspot instance, including how it’s configured, workflows, reporting and modifications as our business evolves
• Recommend tech investments to enable and advance the core growth KPIs
• Proactively surface insights and recommendations to leadership
• Drive cross-functional execution
• Translate growth targets into operational plans with milestones, owners, and timelines
• Cross-functionally on launch sequencing and resource allocation
• Lead complex cross-functional projects end-to-end; own the project plan, track dependencies, and escalate blockers

About You

• You bring:
• 5-8+ years of experience in Growth Operations, Revenue Operations, Strategy & Operations, or a similar role within a high-growth healthcare or multi-site services organization.
• A bachelor's degree (advanced degree preferred).
• Strong analytical skills with experience building models, designing dashboards, and using data to drive business decisions.
• A proven track record leading complex, cross-functional projects from strategy through execution.
• Excellent problem-solving skills with the ability to simplify complexity and create clarity in ambiguous environments.
• Strong communication skills and the ability to influence stakeholders at all levels of the organization.
• A high level of ownership, accountability, and follow-through, with a bias toward action and execution.

Why You’ll Love Working Here

• Make an impact every day
• Work that actually matters
• Build and grow with us
• Strong, transparent compensation & benefits