Senior Manager, Go-To-Market Operations & Sales Tools
About the role
Caribou is seeking a strategic leader to join our Go-To-Market Operations team. This role is pivotal in driving efficient growth and profitability by developing GTM plans and tracking implementation success. You are the "Engine" — you own the technology, efficiency, and infrastructure that powers the sales floor.
- Drive business results by developing GTM plans and tracking success metrics that enable scalable growth.
- Leverage AI tools to enhance the customer experience and optimize operational costs.
- Represent your work to Sales & Ops leaders to advocate for resourcing and provide transparent updates on progress.
- Partner with Sales and Ops leaders to drive accountability for productivity, quality, and compliance standards.
- Own the administration and optimization of GTM tools, ensuring the team has the right tech to win.
- Design and manage the outbound dialer strategy and engagement cadence for every stage of the funnel.
- Own the monthly workforce and incentive planning process to identify short-term staffing gaps and mid-term hiring needs.
- Project manage high-leverage initiatives specifically designed to improve sales & operational efficiency and team member effectiveness.
Qualifications
Candidates are welcome to work remotely from the states of AZ, CO, DC, IL, MD, TX, and VA with a preference for the Chicago IL, Denver CO, or Phoenix AZ areas. Caribou does provide the option to work in-office or hybrid from our Denver, CO or Chandler, AZ offices. We may consider remote candidates in CA, FL, MA, NY, OR, WA, and WI, subject to additional approval. Eligibility by state is subject to change. This role requires attendance at occasional in-person meetings.
How we will take care of you
- Competitive compensation: $120k - $150k
- Eligible for annual performance-based Incentive
- Earn equity options
- 401(k) retirement plan
- Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
- Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance
- Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance
- Up to $1,000 per year for eligible professional development expenses
- Employee referral program
Core Values
- Give a damn
The essential functions of this position
- Consistent attendance, availability, and active engagement throughout your full scheduled shift.
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change.