Senior Manager, Global Pre Sales Engineering Operations
About the role
For our client, we are seeking a Senior Manager, Global Pre Sales Engineering Operations to join the team of a leader in the Pharmaceuticals & Biotech space. This role will shape the global operating framework for pre-sales engineering, bringing greater consistency, visibility, and execution discipline across regions. The position partners closely with Sales Operations, Product, and Engineering teams to strengthen demo readiness, resource alignment, and sales engineering effectiveness. The ideal candidate will translate operational data into actionable insights that improve productivity, support better deal execution, and elevate leadership decision-making in a fast-paced, highly collaborative environment. Location: Remote - US based candidates only, no visa sponsorship available
Responsibilities
- Define and standardize global operating models for pre-sales engineering
- Collaborate with regional leaders to address performance risks and resource conflicts
- Enhance demo readiness and enablement systems in alignment with Product and Engineering
- Design and oversee global Sales Engineering KPIs and implement improvement measures
- Lead operational reviews translating data trends into actionable insights
- Coordinate with Sales Operations to model Sales Engineering involvement in deal cycles
- Identify and implement tools and process improvements to boost Sales Engineer productivity and adoption
Qualifications
- 5–7 years in pre-sales or Sales Engineering operations within technical environments
- Proven skills in KPI program development and operational reporting
- Strong analytical skills with experience in data platforms like Snowflake or Salesforce
- Ability to influence stakeholders without direct authority
- Expertise in pre-sales methodologies in a cybersecurity context
- Experience in process standardization and improvement in high-growth settings
- Excellent communication ability for executive-level reporting
- Familiarity with tools like Workday and Jira for workflow management
- Cultural adaptability for working across diverse regions
- Knowledge of AI tools for operational efficiency
Benefits
- Health, dental, and vision plans
- 401(k) plan with company match
- Paid time off and holidays
- Professional development opportunities
- Employee wellness programs
- Flexible work arrangements
Pay
Compensation: $132,000 – $198,000 annually