Senior Manager, Sales Engineering

Responsibilities

• Lead and manage the Sales Engineering function, including the Technical Support team and Power Generation Subject Matter Experts.
• Select, coach, and develop team members, setting objectives aligned with company strategy.
• Drive talent management through performance management, succession planning, and employee development.
• Establish and maintain processes for performance recognition, continuous feedback, and performance improvement.
• Ensure national account needs are met through timely and knowledgeable support.
• Oversee customer service and technical sales phone and email support for distribution teams and customers.
• Provide resources and direction for technical training and technical marketing support.
• Support the creation of sales drawings and materials to aid sales efforts.
• Manage special engineering quotes and coordinate market needs with special engineering teams.
• Advocate for product improvements and resolution of customer issues.
• Oversee updates to Power Design Pro and Genconnect submittals.

Additional Responsibilities

• Ensure a SAP Super User is designated within the functional area.

Minimum Qualifications

• Bachelor’s degree required;
• 10 years of Power Generation, Controls, Alternators, or Application Engineering experience;
• Proficiency with Microsoft Office Suite software (Excel, Word, PowerPoint);
• 8 years progressive leadership experience;

Preferred Qualifications

• Engineering degree;
• MBA degree;
• Previous experience using SAP or equivalent ERP.