Senior Manager, Enterprise Accounts
About ACV
ACV is a technology company that has revolutionized how dealers buy and sell cars online, transforming the automotive industry with data‑driven applications and solutions. The company builds a trusted, efficient digital marketplace for sourcing, selling, and managing used vehicles, offering transparency and comprehensive insights.
Benefits
- Multiple medical plans, including a high‑deductible, low‑cost health plan
- Company‑sponsored (paid) Short‑Term Disability, Long‑Term Disability, and Life Insurance
- Optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident & Critical Illness Insurance
- Generous paid time off: uncapped vacation days, at least 3 paid sick days (or as required by law), 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other statutory paid leave
- Employee Stock Purchase Program with additional opportunities
Role Overview
ACV is seeking a high‑impact Senior Manager, Enterprise Accounts to partner with leading automotive dealer groups. The SEAM will act as a strategic advisor to major dealer executives, helping them run more profitable used‑vehicle businesses by leveraging the full ACV ecosystem (ACV Max, ClearCar, ACV True360, ACV Viper, ACV Transport, and ACV Auctions). The role also includes managing, mentoring, and developing a team of Account Managers to ensure consistent execution across accounts.
Responsibilities
- Own major dealer group relationships, advising on inventory, acquisition, pricing, merchandising, and profitability
- Build trusted partnerships with Dealer Principals, General Managers, Used Car Directors, and Regional/Platform VPs
- Develop and execute short‑ and long‑term account growth strategies
- Drive inventory performance improvements, including optimization, retail pricing, merchandising, appraisal, turn, days to sale, pricing discipline, and aging management
- Translate ACV data and insights into actionable dealership strategies and conduct root‑cause analyses for underperforming inventory
- Coach dealership teams to improve execution and accountability
- Expand dealer acquisition through ACV ClearCar and ACV Viper, identifying gaps and implementing action plans to improve sourcing efficiency
- Optimize dealer wholesale remarketing strategies and increase ACV’s share of wholesale volume
- Drive adoption of ACV tools across dealership operations; deliver in‑store training, virtual sessions, and performance reviews
- Lead Quarterly Business Reviews (QBRs) and executive check‑ins, presenting insights on inventory performance, acquisition effectiveness, platform utilization, and profitability opportunities
- Lead, coach, and develop an area team of Account Managers through 1:1s, ride‑alongs, performance and pipeline reviews, and targeted development plans
- Identify and execute account expansion opportunities in partnership with ACV Enterprise and Field Sales teams
- Own renewal strategy and customer retention; act as escalation point for data integrations, platform issues, and operational disruptions
- Maintain accurate CRM (Salesforce) records, tracking account performance, growth opportunities, and risk indicators, and deliver insights to leadership
- Perform additional duties as assigned
Requirements
- Fluent in reading, writing, and speaking English
- Bachelor’s degree or equivalent experience in business, automotive, or a related field
- 5+ years of automotive account management or related enterprise experience
- 6+ years of leadership experience, including coaching and mentoring teams
- Hybrid work arrangement with significant travel (up to 75% of time)
- Strong understanding of automotive dealership operations, especially used‑vehicle focus
- Experience managing enterprise or multi‑location accounts
- Proven ability to consult with senior dealership leadership and translate data into actionable strategies
- Strong analytical, communication, and presentation skills
- Experience with internal CRM tools (Salesforce preferred)
Compensation
The base compensation range is listed in the Job Details section and includes an annualized geographical differential. This position is eligible for additional incentive compensation with a variable target of $60,000 annualized. Final compensation will be determined based on the applicant’s relevant experience, skill set, location, business needs, market demands, and performance, in accordance with applicable law.