Senior Manager, Enterprise Accounts

About the role

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities help you advance to the next level in your career. ACV is a technology company that has revolutionized how dealers buy and sell cars online, transforming the automotive industry with data‑driven solutions. We are seeking a high‑impact Senior Manager, Enterprise Accounts to partner with leading automotive dealer groups and drive measurable improvements in inventory performance, vehicle acquisition, and retail and wholesale strategy.

Responsibilities

• Serve as the primary owner for major dealer group relationships, acting as a strategic advisor on inventory, acquisition, pricing, merchandising, and profitability.
• Build trusted partnerships with Dealer Principals, General Managers, Used Car Directors, and Regional/Platform VPs.
• Develop and execute short‑ and long‑term account growth strategies.
• Drive inventory performance improvements, including group inventory optimization, retail pricing, merchandising, vehicle appraisal, inventory turn, days to sale, pricing discipline, and aging management.
• Translate ACV data and insights into actionable dealership strategies and conduct root‑cause analyses for underperforming inventory.
• Coach dealership teams to improve execution and accountability.
• Expand dealer acquisition strategies through ACV ClearCar and ACV Viper, identifying gaps and implementing action planning to improve sourcing efficiency.
• Optimize dealer wholesale remarketing strategies and increase ACV’s share of dealer wholesale volume.
• Drive adoption of ACV tools across dealership operations and deliver in‑store training, virtual sessions, and performance reviews.
• Lead Quarterly Business Reviews (QBRs) and executive check‑ins, presenting insights on inventory performance, acquisition effectiveness, platform utilization, and profitability opportunities.
• Lead, coach, and develop an area team of Account Managers through 1:1s, ride‑alongs, performance and pipeline reviews, and targeted development plans.
• Identify and execute account expansion opportunities, partnering with ACV Enterprise and Field Sales teams to drive product adoption, market rooftop expansion, and increased platform utilization.
• Own renewal strategy and customer retention, acting as an escalation point for data integrations, platform issues, and operational disruptions.
• Maintain accurate CRM (Salesforce) records, tracking account performance, growth opportunities, and risk indicators, delivering insights to leadership.
• Perform additional duties as assigned.

Requirements

• Ability to read, write, speak and understand English.
• Minimum Education Level: Bachelor's degree or equivalent experience in business, automotive, or related field.
• Minimum Experience: 5+ years in automotive account management or related enterprise role.
• Minimum Leadership Experience: 6+ years experience.
• Hybrid work arrangement with significant travel (up to 75% of time spent traveling for work).

Qualifications

• Strong understanding of automotive dealership operations, with an emphasis on used vehicle focus.
• Experience managing enterprise or multi‑location accounts.
• Proven ability to consult with senior dealership leadership and translate data into actionable strategies.
• Experience leading, coaching, and mentoring teams.

Skills

• Strong analytical, communication, and presentation skills.
• Experience with internal CRM tools (Salesforce preferred).

Benefits

• Multiple medical plans including a high deductible, low cost health plan.
• Company‑sponsored (paid) Short‑Term Disability, Long‑Term Disability, and Life Insurance.
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Ill