Senior Manager, Digital Product Management
About This Opportunity
The Digital team at 7-Eleven is redefining convenience through seamless, secure, and scalable financial experiences. As a Senior Manager, Product Management, you will lead the strategy and execution of digital payments and financial services experiences, including stored value, and alternate payments across our ecosystem (mobile apps, web, and backend platforms).
Responsibilities
Define and own the product vision, roadmap, and success metrics for financial services capabilities across digital platforms.
Drive checkout optimization strategy optimizing conversion, cost, and risk.
Translate business goals and end-user needs into product strategy; communicate direction and priorities to engineering, accounting, and cross-functional teams.
Evaluate and integrate payment partners, fraud vendors, and emerging fintech solutions.
Define and track KPIs including payment success rate, checkout conversion, fraud loss, and cost per transaction.
Monitor industry trends and regulatory changes to ensure compliance and innovation.
Balance customer experience, risk mitigation, and cost efficiency to drive business outcomes.
Qualifications
8+ years of product management experience, with strong domain expertise in payments, fintech, or financial services platforms.
Proven experience building and scaling payment ecosystems, fraud detection and transaction lifecycle.
Deep understanding of Payment ecosystems (issuers, acquirers, gateways, processors), Fraud detection methodologies and tools, Transaction lifecycle (auth → capture → settlement → reconciliation).
Experience with high-scale, real-time transaction systems and performance optimization.
Demonstrated ability to lead complex, cross-functional initiatives with measurable business impact.
Demonstrated ability to lead, influence, and align cross-functional teams in a complex, matrixed organization without direct authority.
Experience managing PMs and leading through influence in matrixed environments.
Bachelor’s degree required; MBA or advanced degree is a plus.