Product Senior Manager, Digital Technology

Position Overview

The Digital Technology team at Fontainebleau Las Vegas is seeking a Senior Product Manager for MarTech. This role serves as the Digital Technology point of contact for marketing teams, aligning tech services with the strategic goals of the organization.

About the Role

This role involves developing and implementing a comprehensive digital strategy and vision, leading development teams, managing projects, and fostering a culture of collaboration and high performance.

Essential Duties And Responsibilities

• Serve as the primary Digital Tech liaison for marketing business partners, aligning tech services with their strategic objectives
• Develop and implement a comprehensive digital strategy and vision for one or more business portfolios at Fontainebleau Las Vegas
• Lead tech teams in the execution of projects and the management of services, promoting a collaborative and high-performance culture
• Identify and leverage opportunities for digital transformation and innovation within business processes
• Oversee tech projects from inception to completion, ensuring timely delivery within scope and budget
• Collaborate with project teams, stakeholders, and vendors to ensure successful project outcomes
• Partner with service management process owners to provide service excellence, including incident, problem, and change management
• Establish and maintain strong relationships with business stakeholders, managing expectations and providing regular updates
• Collaborate with marketing and loyalty teams to define and implement MarTech solutions that enhance customer engagement and personalization
• Support the execution and measurement of digital marketing campaigns across channels including email, SMS, push notifications, and paid media
• Lead product management efforts for web, mobile web, and mobile app platforms, including user experience design, feature prioritization, and roadmap development
• Translate business needs into detailed product requirements and collaborate with design and development teams to deliver high-quality digital experiences

Qualification Requirements

• Must be at least 21 years of age
• Bachelor’s Degree in STEM or Business, Master’s Degree preferred
• Minimum (eight) 8 years working as a Product Manager delivering software products and solutions
• Strategic Thinking: Ability to develop and align tech strategies with business objectives
• Strong technical skills required, along with understanding of SDLC
• Proven leadership abilities to guide teams to successful outcomes
• Ability to identify and implement innovative technology solutions and adapt to changing strategies and trends
• Strong project management skills, with an emphasis on Agile methodologies
• Experience in the hospitality or luxury resort industry preferred
• Exceptional communication and interpersonal skills to build effective relationships with stakeholders at all levels
• Strong analytical and problem-solving skills
• Demonstrated experience with MarTech platforms including CDP, campaign management tools, and analytics platforms
• Familiarity with customer segmentation, journey mapping, and personalization strategies
• Product management experience for digital platforms including responsive web, mobile web, and native mobile apps
• Ability to define and manage product roadmaps, write user stories, and lead cross-functional teams through the product lifecycle

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Diversity Commitment

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Pay Transparency

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.