Senior Manager, Dental Lab Implementation

Key Responsibilities

• Execute the implementation strategy for innovations for our in-office labs, aligning with organizational goals, growth plans, and digital transformation initiatives.
• Lead, mentor, and develop a team of lab implementation managers, set clear objectives and ensure accountability for performance and outcomes.
• Oversee the planning and execution of multiple lab process launches and technology upgrades across diverse regions, ensuring adherence to timelines, budgets, and compliance standards.
• Collaborate with operations, clinical leadership, L&D, procurement, IT, and vendor partners to streamline implementation processes and resource allocation.
• Use KPIs, tracking systems, and feedback loops to ensure accountability across stakeholders and maintain visibility into implementation progress.
• Enforce standardized workflows and training programs, as well as create SOPs and documentation to ensure operational consistency and scalability.
• Ensure successful onboarding of digital dentistry equipment (CAD/CAM, 3D printers, scanners, milling machines) and lab management software across practices.
• Drive user adoption of new systems and processes by fostering alignment, providing structured training, and addressing resistance or performance gaps.
• Identify opportunities for operational improvements and innovation based on performance data and field feedback; implement solutions to optimize outcomes.

Required Qualifications

• Bachelor’s degree in Business, Operations, or a related field; equivalent experience considered.
• 3+ years of experience in dental lab operations, clinical implementations, or healthcare project management, including 2+ years in a leadership or multi-site role.
• Demonstrated experience managing cross-functional projects in a DSO or multi-location healthcare organization.
• Deep understanding of digital dental technologies and workflows (e.g., CAD/CAM systems, 3Shape, Exocad, intraoral scanning, 3D printing).
• Proven track record of driving accountability and delivering measurable results across teams and initiatives.
• Strong organizational, analytical, and leadership skills.
• Excellent written and verbal communication skills.
• Ability to travel 80% of the time to support lab rollouts and team engagement across practice locations.

Preferred Qualifications

• Experience scaling in-office lab programs within a fast-growing DSO or enterprise dental environment.
• Knowledge of dental lab management systems and integrated digital case workflows.
• Experienced user of 3Shape Trios scanning and SprintRay 3D printing technology.
• Adaptability in a fast-paced environment.

Key Competencies

• Strategic Planning & Execution – Develops and executes scalable lab implementation roadmaps aligned with Aspen Dental objectives.
• Leadership & Accountability – Leads teams with clarity and purpose; holds all contributors accountable to deliver results.
• Digital Dentistry Expertise – Applies deep understanding of modern lab technologies to optimize clinical and operational value.
• Operational Standardization – Drives consistency, efficiency, and quality across multi-site environments.
• Cross-Functional Influence – Effectively collaborates with clinical, technical, and executive stakeholders.
• Performance Monitoring & Reporting – Leverages data to track success, identify risks, and inform decision-making.
• Change Management – Facilitates smooth transitions through clear communication, structured training, and hands-on support.

Pay

Expected pay is $100k+ salary range depending on experience.