Senior Manager, Compliance Advisory (Network Compliance)

About the role

The Senior Manager, Compliance Advisory (Network Compliance) performs a key risk‑management role in the second line of defense for Capital One’s network and merchant businesses. This position helps implement the framework for the network compliance program, delivers effective challenge and compliance advice worldwide, and serves as a subject‑matter expert to align the program with the enterprise risk‑management framework. The role provides compliance advisory support to the PULSE Network, a leading U.S. debit and global ATM network.

Responsibilities

• Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements.
• Develop expert‑level understanding of network and merchant business processes.
• Analyze business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory.
• Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks.
• Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations.
• Collaborate with first and second line functions to analyze the existing risk‑management program framework and its applicability to the network and merchant services business; educate and influence risk‑management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary.
• Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products.
• Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration.

Ideal candidate will possess

• Strong organizational skills, clear results orientation, and focus on achieving both short‑ and long‑term goals.
• Successful track record of thriving in both a highly regulated industry and a fast‑paced, entrepreneurial, and dynamic environment.
• Collaborative, solution‑oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high‑performing team.
• Highly developed interpersonal, presentation, and communication skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Ability to balance operating independently with appropriate escalation and interaction with senior leadership.
• Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; understanding of key regulatory requirements and the three‑lines‑of‑defense risk‑management framework.

Basic Qualifications

• Bachelor’s Degree or military experience.
• At least 3 years of experience developing, evaluating, or implementing technology or risk‑assessment activities.
• At least 8 years of legal, compliance, or risk‑management experience OR at least 7 years of regulatory experience in consumer financial services or the payments industry.

Preferred Qualifications

• Advanced degree, including Juris Doctorate or Master’s degree.
• 9+ years of legal, compliance, or risk‑management experience OR 8+ years of regulatory experience in consumer financial services or the payments industry.

Pay

Houston, TX: $161,500 – $184,300
New York, NY: $193,800 – $221,200
Plano, TX: $161,500 – $184,300

Candidates hired in other locations will receive the pay range associated with that location. The role is also eligible for performance‑based incentive compensation, which may include cash bonuses and/or long‑term incentives.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well‑being. Eligibility varies based on full‑ or part‑time status, exempt or non‑exempt status, and management level.