Senior Manager, Compliance Advisory (Network Compliance)

The Senior Manager, Compliance Advisory (Network Compliance) will perform a key risk‑management role in the second line of defense for Capital One’s network and merchant businesses, helping to implement the framework for the network compliance program. This critical team member delivers effective challenge and compliance advice for business processes worldwide and serves as a subject‑matter expert to ensure the network compliance program aligns with the company’s broader enterprise risk‑management framework. The role provides compliance advisory support to the PULSE Network, a leading U.S. debit and global ATM network.

Responsibilities

• Utilize subject‑matter expertise to provide advice and effective challenge on compliance risks impacting the network and merchant businesses through formal and informal engagements.
• Develop expert‑level understanding of network and merchant business processes.
• Analyze business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory.
• Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks.
• Maintain subject‑matter expertise in the broader payments industry and applicable laws, rules, and regulations.
• Collaborate with first‑ and second‑line functions to analyze the existing risk‑management program framework and its applicability to the network and merchant services business; educate and influence risk‑management colleagues and senior leaders as needed.
• Ensure ongoing application of compliance requirements to business expansions and new products, including engagements with new downstream entities, evaluation of new card‑acceptance opportunities, or development of new products.
• Develop strong relationships with Business Risk, Legal, and Audit peers to support ongoing network compliance integration.

Requirements

• Strong organizational skills, clear results orientation, and focus on achieving both short‑ and long‑term goals.
• Successful track record thriving in a highly regulated, fast‑paced, entrepreneurial environment.
• Collaborative, solution‑oriented mindset with solid teamwork skills; ability to build and leverage a high‑performing team.
• Highly developed interpersonal, presentation, and communication skills (written and oral) coupled with strategic influencing, negotiation, and intellectual persuasion abilities.
• Ability to balance independent operation with appropriate escalation and interaction with senior leadership.
• Capability to work as a team player and interact across functions, departments, and job levels, both inside and outside the Compliance Department.
• Understanding of key regulatory requirements and the three‑lines‑of‑defense risk‑management framework.

Basic Qualifications

• Bachelor’s degree or military experience.
• At least 3 years of experience developing, evaluating, or implementing technology or risk‑assessment activities.
• At least 8 years of legal, compliance, or risk‑management experience **or** at least 7 years of regulatory experience in consumer financial services or the payments industry.

Preferred Qualifications

• Advanced degree, including Juris Doctorate or Master’s degree.
• 9+ years of legal, compliance, or risk‑management experience **or** 8+ years of regulatory experience in consumer financial services or the payments industry.
• Capital One will not sponsor a new applicant for employment authorization for this position.

Pay

Houston, TX: $161,500 – $184,300; New York, NY: $193,800 – $221,200; Plano, TX: $161,500 – $184,300. Candidates hired in other locations will receive the pay range for that location. This role is also eligible for performance‑based incentive compensation, which may include cash bonuses and/or long‑term incentives.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well‑being. Eligibility varies based on full‑ or part‑time status, exempt or non‑exempt status, and management level.