Senior Manager, Network Compliance

Responsibilities

• Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements.
• Develop expert-level understanding of network and merchant business processes.
• Analyze business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory.
• Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks.
• Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations.
• Collaborate with first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary.
• Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products.
• Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration.

Requirements

• Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals.
• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment.
• Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team.
• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Ability to balance operating independently with appropriate escalation and interaction with senior leadership.
• The ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department.
• Understanding of key regulatory requirements and three lines of defense risk management framework.

Qualifications

• Bachelor's Degree or military experience.
• At least 8 years of legal, compliance, or risk management experience OR at least 7 years of regulatory experience in consumer financial services or payments industry.
• At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities.