Senior Manager, Community Engagement

As Senior Manager of Community Engagement, you join an exclusive team of leaders responsible for the implementation of the Alzheimer’s Association Portfolio of Community Program Offerings. The Portfolio brings awareness, education and support to all communities in the United States and activates a grassroots network of individuals and community leaders to work toward a world without Alzheimer’s and all other dementia.

Responsibilities

• Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals.
• Apply Association best practices in community engagement and volunteer activation, leveraging strong relationship-building skills to drive successful outcomes.
• Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.
• Manage a balanced, volunteer-led Portfolio of Community Program Offerings with measurable growth, stepping in as needed to ensure delivery.
• Cultivate and manage community partnerships, including with underrepresented groups, using a relationship-based, results-driven approach that enhances awareness, education, support, and brand visibility in all communities.
• Manage a portfolio of high-impact community partners to host Association Community Program reaching new audiences year after year by securing and managing Community Partner agreements.
• Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs.
• Demonstrate cross-functional collaboration with revenue, advocacy, leadership, and other stakeholders to identify and qualify awareness opportunities, strategically engaging supporters to expand reach and impact.
• Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement.
• Evaluate and improve volunteer performance as needed, and manage budgets, grants, and timelines with precision.
• Inspire urgency and support for the Alzheimer’s Association’s full mission, advancing care, fundraising, and advocacy across all communities with an emphasis on reaching underrepresented communities with limited access to diagnosis and treatment.
• Mobilize and coach the Program Delivery team using a relationship-based approach to inspire urgency and support for the Alzheimer’s Association’s full mission.

Requirements

• Bachelor's degree or equivalent experience
• 3 – 5 years of proven experience in recruiting and mobilizing volunteers to achieve goals

Skills

• Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners
• Demonstrated ability to develop and nurture community relationships and partnerships
• Proven success cultivating community partnerships to create a sense of urgency related to awareness of a major health or social problem
• Demonstrated ability to motivate & lead a volunteer and staff team to action in prevention and early detection, and influence strategies and techniques
• Demonstrated success recruiting and managing a team of staff and volunteers with mission, program delivery, and community engagement experience
• Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy
• Ability to work with diverse communities and demonstrate inclusion coupled with the ability to work in a highly matrixed organization
• Excellent interpersonal skills including verbal and written communication and follow-through
• Ability and willingness to travel up to 60% within the assigned territory by car. Travel in this case is considered time spent away from the office, in the community, to fulfill the job goals. While most such travel is on the same day, occasionally overnight travel or air travel may be required. Must have valid driver’s license, access to reliable vehicle, good driving record, and proof of automobile insurance
• Ability and willingness to work some evenings and weekends as required for volunteer mentoring and coaching and attending events
• Strong computer skills, proficient with Microsoft Office products; experience with, or ability to rapidly learn CRM software

Pay

The Alzheimer's Association’s good faith expectation for the salary range for this role is between $75,000 – 82,000.

Benefits

• Comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, and long-term care insurance
• Tuition reimbursement
• Generous Paid Time Off, 12 annual holidays, and Paid Family Leave
• Annual Cultural & Heritage Day and Volunteer Day of choosing
• Gold standard 401(k) retirement plan
• For full-time employees (37.5 hours/week): Annual School Visitation Day and an Elder Care Facility Day of choosing

About the Organization

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support, and research. Our mission is to lead the way to end Alzheimer's and all other dementia by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. The Alzheimer’s Association announced a landmark $100 million investment in research for 2023.

Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.